点评:We had a great experience in Sri Lanka thanks to the exceptional service of MYM Travel and Tours. With so many providers offering these services and packages, it’s a huge amount of trust we place in one and we felt completely validated in choosing this team.
From the very beginning, Abdul was very responsive, patiently answering all our questions, addressing every concern, and helping us plan a stay that truly suited our family’s needs.
But the true highlight of our trip was our wonderful driver, Mohamed. He will always hold a special place in our hearts for the kindness, patience and genuine care he showed toward our autistic son. He struck the perfect balance between maximising our trip and showing us while staying flexible around our son’s routines and sensory needs. He brought us to some truly amazing spots, made helpful recommendations and took some of the best photos of our entire holiday.Time and again, he went above and beyond, helping us navigate situations that could easily have been overwhelming and always ensuring our family felt safe, supported and understood.
We are deeply grateful for the warmth, professionalism and compassion shown throughout our trip and have no reservations in recommending their services!
翻译:感谢MYM Travel and Tours提供的卓越服务,我们在斯里兰卡度过了一段美好的时光。市面上提供类似服务和套餐的旅行社众多,选择一家至关重要,而我们最终选择MYM Travel and Tours团队,也让我们倍感欣慰。
从一开始,Abdul就非常热情周到,耐心解答我们所有的问题,解决我们所有的顾虑,并帮助我们规划了真正适合我们家庭需求的行程。
但此次旅行的真正亮点是我们出色的司机Mohamed。他对我们患有自闭症的儿子展现出的善良、耐心和真挚关怀,让我们永远铭记于心。他完美地平衡了行程安排和游览体验,同时又充分考虑到了我们儿子的作息和感官需求。他带我们去了许多令人惊叹的地方,提出了许多有用的建议,并为我们拍摄了许多精彩的照片,记录了整个假期最美好的回忆。他一次又一次地超越预期,帮助我们应对各种可能令人不知所措的情况,始终确保我们一家人感到安全、安心和被理解。
我们衷心感谢他们在整个旅程中展现出的热情、专业和关怀,并毫不犹豫地推荐他们的服务!