点评:I was sure that I had done this review already, but I can’t seem to find it!! So I’m rewriting it again as I really want Barry and the team to see this. Thank you so much to Caroline and the team for allowing us to book a time and a day that suited us. We had to cancel the first time as I wasn’t well. Caroline was so helpful and accommodating! I wish everywhere provided great Customer Service like this. She is fab. Our tour was absolutely brilliant! We booked this so I could show my partner the village, as we are hoping to move there. Our guide was called Barry and he had a wealth of knowledge about the village and its history. Our tour ran over the allotted time, but this was because Barry was considering a disabled person in our group who couldn’t walk very fast. He was so considerate and checked if we were all ok for time. Me and my partner learnt SO much and I found Barry to be very authentic. The knowledge he had was incredible. We also got chatting to some of the others on the group at the end which was really nice. People from all over the UK! It really was a day to remember and we’re excited to come back and check out the museum next! Thank you so much to Caroline, Barry and the team. Two very happy customers :) Emily and Euan.
Ps - Sorry, no photos to share as we were too busy listening and chatting!!
翻译:我原本确信自己已经写过这个评价了,但怎么也找不到!!所以我决定重新写一次,因为我真心希望Barry和团队能看到。非常感谢Caroline和团队,他们为我们安排了合适的时间与日期。第一次预约时我因为身体不适不得不取消。Caroline真的非常热心且体贴!真希望所有地方都能提供如此出色的客户服务。她太棒了。我们的游览体验也堪称完美!我们预订了这次游览,就是为了带我的伴侣看看这个村庄,因为我们希望能搬到这里来生活。我们的导游叫巴里,他对这个村庄及其历史了如指掌。原定的游览时间虽然超了,但那是因为巴里照顾到我们团队中那位行动不便、走不快的残障人士。他真是体贴入微,还特意询问我们是否对时间安排没问题。我和我的伴侣从中学到了很多知识,我觉得巴里是个非常真诚可靠的人。他的学识简直令人惊叹。最后,我们还和小组里的其他人聊了起来,感觉真不错。这些人来自英国各地呢!这真的是一个令人难忘的一天,我们也很期待下次能再来参观博物馆!非常感谢卡罗琳、巴里以及整个团队。我们俩都开心极了 :) 艾米丽和尤安。
附言:很抱歉,没有照片可以分享,因为我们当时光顾着听讲和聊天啦!!