下载App
资质规则
旅行
账户
Tripadvisor用户
Do NOT Book - You Will Be Sorry!!!
Park Port Canaveral的点评
点评：This hotel offers parking for the cruise ships leaving out of Port Canaveral through Park Port Canaveral. I made my reservation online for parking but one must contact the hotel to pay for your parking before arriving. Once I made my reservation, I never received any email confirmation. Upon contacting Park Port Canaveral, they said to contact the hotel directly.
I called the hotel front desk and was placed on hold 7 times with total hold time being over 1 hour. The person working was the only one at the front desk and was too busy checking in hotel guests. When she finally came back on the line, I told her to cancel the reservation. Which she did. No apologies or anything for the long wait time other than " I am the only one here."
Upon further research, while on hold, there are many complaints where when you arrive the hotel cannot find your reservation. In addition, sometimes the shuttle to the cruise port never shows up. You are told to take an Uber or Lyft and pay for it as they will not reimburse you.
Clearly, the parking for a cruise is a side revenue stream for the Four Points. This is so poorly run that I cannot recommend using this service at all! This is a disgrace to the Four Points by Sheraton brand.
I called the hotel front desk and was placed on hold 7 times with total hold time being over 1 hour. The person working was the only one at the front desk and was too busy checking in hotel guests. When she finally came back on the line, I told her to cancel the reservation. Which she did. No apologies or anything for the long wait time other than " I am the only one here."
Upon further research, while on hold, there are many complaints where when you arrive the hotel cannot find your reservation. In addition, sometimes the shuttle to the cruise port never shows up. You are told to take an Uber or Lyft and pay for it as they will not reimburse you.
Clearly, the parking for a cruise is a side revenue stream for the Four Points. This is so poorly run that I cannot recommend using this service at all! This is a disgrace to the Four Points by Sheraton brand.
翻译：这家酒店为从卡纳维拉尔港出发的邮轮提供停车位，邮轮会经过卡纳维拉尔港公园。我在网上预订了停车位，但需要在抵达酒店前联系酒店支付停车费。预订成功后，我从未收到任何电子邮件确认。联系卡纳维拉尔港公园后，他们让我直接联系酒店。
我打电话给酒店前台，被转接了7次，总共等待时间超过1小时。当时前台只有我一个人，她正忙着办理入住手续。她终于接通电话后，我让她取消我的预订。她照做了。除了“我是唯一一个前台”之外，她没有对长时间的等待表示任何歉意或解释。
进一步调查后发现，在等待期间，有很多顾客抱怨酒店找不到他们的预订信息。此外，有时前往邮轮码头的班车根本不会出现。酒店会建议你自行乘坐Uber或Lyft，并支付费用，因为他们不会报销。
显然，邮轮停车是福朋喜来登酒店的一项额外收入来源。但这项服务管理得如此糟糕，我完全不推荐使用！这简直是福朋喜来登品牌的耻辱。
我打电话给酒店前台，被转接了7次，总共等待时间超过1小时。当时前台只有我一个人，她正忙着办理入住手续。她终于接通电话后，我让她取消我的预订。她照做了。除了“我是唯一一个前台”之外，她没有对长时间的等待表示任何歉意或解释。
进一步调查后发现，在等待期间，有很多顾客抱怨酒店找不到他们的预订信息。此外，有时前往邮轮码头的班车根本不会出现。酒店会建议你自行乘坐Uber或Lyft，并支付费用，因为他们不会报销。
显然，邮轮停车是福朋喜来登酒店的一项额外收入来源。但这项服务管理得如此糟糕，我完全不推荐使用！这简直是福朋喜来登品牌的耻辱。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
