点评:Perfetto, ecco un testo compatto e incisivo per le recensioni, che puoi copiare e incollare su Google Maps, TripAdvisor, Trustpilot ecc.:
⭐ 1/5 – AVOID – Fraudulent charges and aggressive practices
We rented a car from Malta Island Car Rentals (Agreement No. 152909, 28/05/2026) and experienced multiple fraudulent practices:
1. Undisclosed charges at signing
At the moment of contract signing and key handover, we were charged a “Location Fee” of €29.50 (described verbally by the agent as a “port/harbour tax” that does NOT exist in the written contract) and a fuel charge of €48.50 with absolutely no option to refuel the car ourselves. These charges were imposed with no alternative and no transparency.
2. Damage claim at return – €150
Upon return, they charged us €150 for minor scratches on the lower front bumper — completely invisible at ground level during the initial inspection. When we refused, they threatened to retain the entire €350 deposit. We paid under duress.
3. No response to formal complaint
We sent a formal written complaint to info@micr.mt. No reply whatsoever.
Total overcharged: approx. €228
This company exploits tourists. We are filing complaints with the Malta Tourism Police and all relevant consumer protection authorities. Do not rent from them.
翻译:完美!以下是一篇简洁明了的评论,您可以复制并粘贴到 Google Maps、TripAdvisor、Trustpilot 等平台:
⭐ 1/5 – 避免 – 欺诈性收费和咄咄逼人的行为
我们从马耳他岛租车公司 (Malta Island Car Rentals) 租了一辆车(协议编号 152909,2026 年 5 月 28 日),并遭遇了多项欺诈行为:
1. 签约时未披露的费用
在签署合同并交接钥匙时,我们被收取了 29.50 欧元的“位置费”(代理人口头称之为“港口税”,但书面合同中并未提及),以及 48.50 欧元的燃油费,而且完全没有自行加油的选项。这些费用没有任何替代方案,也没有任何透明度。
2. 还车时损坏索赔 – 150 欧元
还车时,他们向我们收取了 150 欧元,理由是前保险杠下方有轻微划痕——这些划痕在初次检查时从地面上根本看不见。我们拒绝后,他们威胁要扣留全部 350 欧元的押金。我们被迫支付了这笔费用。
3. 未回复正式投诉
我们已向 info@micr.mt 发送了正式的书面投诉,但至今未收到任何回复。
总共多收了约 228 欧元
这家公司剥削游客。我们将向马耳他旅游警察和所有相关的消费者保护机构投诉。请勿从他们那里租车。