点评:Went for Sunday lunch as it was a year to the day we lost our mother and, in the past, we had many happy memories of the place. Unfortunately the food was disgusting, the staff unhelpful, and the coffee cold and mostly froth. As a vegetarian who cannot eat cheese there was no meal I could eat, so I asked if they could do me egg, beans and chips. The person on the counter said it should be fine but came back saying the chef refused to fry an egg - I could only have beans and chips. The chips were stale, overcooked, and rock hard, and the beans could scarcely be found in a tiny bowl of tomato sauce. What should have been a poignant occasion recalling happier times was ruined, completely avoidably, by the most awful customer service and a chef who should be in another industry. If it wasn't so upsetting I would have asked for my money back. You wouldn't serve a dog what was served up to me today. The management and staff need to take a long hard look at themselves. Shameful.
翻译:去吃周日午餐,因为那天是我们母亲去世一周年的纪念日,过去,我们对这个地方有很多美好的回忆。不幸的是,食物令人作呕,工作人员毫无帮助,咖啡很冷,而且大部分都是泡沫。作为一个不能吃奶酪的素食主义者,我没有饭可吃,所以我问他们是否可以给我做鸡蛋、豆子和薯条。柜台上的人说应该没问题,但回来后说厨师拒绝煎鸡蛋——我只能吃豆子和薯条。薯条不新鲜、煮得太熟、硬得像石头一样,在一小碗番茄酱里几乎找不到豆子。这本该是一个回忆快乐时光的感人时刻,却被最糟糕的客户服务和应该从事其他行业的厨师完全破坏了,这是完全可以避免的。如果不是那么难过,我会要求退款。你不会把今天给我吃的东西给狗吃。管理层和员工需要认真反省一下自己。可耻。