点评:⭐⭐⭐⭐⭐ We had a fantastic stay at Butlin’s Minehead! From the moment we booked and had to arrange delivery of an adapted bed the Customer service team were excellent, when in Butlin’s from the security team to the reception team , all were friendly, approachable and very helpful. We had to call the customer service team to change the bedding, who were also excellent. The entertainment was brilliant, with something happening all day and evening, and the Redcoats were full of energy and made everyone feel welcome. Shout out to the Panto.
The swimming pool and lifeguards were very helpful and there is an adapted wheelchair and hoist to get disabled individuals into the pool. The fairground were huge hits, but only open for 2 hours in the morning and 2 hours in the evening. There is plenty to do and yes there are areas which are under development, however do not allow this to put you off and the variety of activities meant there was never a dull moment. Our accommodation ( adapted room) was comfortable and clean, do expect the Ritz ( stains in carpets, not Butlin’s fault) and all the staff we met were friendly, helpful, and worked incredibly hard to make everyone’s holiday enjoyable. We went for the premium food option which in my opinion is worth every penny. Lots of choices, plenty of food and variety. Added bonus was to dine in the yacht or deck restaurants which was quiet.
The location right by the beach is an added bonus, not a bad high street. Major supermarkets are only 2 mins walk. The high street has some nice cafes and pubs making it easy to enjoy the seaside as well as everything the resort has to offer. We made some wonderful family memories. Thank you, Butlin’s Minehead, for such a fun-filled break!
翻译:⭐⭐⭐⭐⭐ 我们在布特林斯迈内黑德度假村度过了极其愉快的时光!从我们预订住宿并需要安排定制床铺的配送起,客服团队就表现得非常出色。在度假村内,从安保人员到接待人员,大家都友善可亲且乐于助人。我们后来还联系客服团队以更换床上用品,他们的服务依旧一流。这里的娱乐活动也相当精彩,整个白天和夜晚都有各种活动可供参与。那些红衣工作人员精力充沛,让每个人都感到备受欢迎。为童话剧表演点赞。
游泳池和救生员都非常乐于助人,这里还备有专用轮椅和升降机,方便残障人士进入泳池。游艺场大受欢迎,不过仅在早上和晚上各开放两小时。这里可做的活动很多,当然也有一些区域仍在开发中。不过,也请不要因此而却步——丰富的活动种类确保了我们始终乐在其中。我们的住宿环境(无障碍房间)舒适又整洁,不过可别指望能享受到丽思卡尔顿般的奢华体验哦(地毯上有污渍,但这并非巴利尔斯的过错)。我们遇到的所有工作人员都热情友善、乐于助人,他们竭尽全力让每位游客都能度过愉快的假期。我们选择了高级餐饮服务,在我看来这绝对物有所值:选择多样、食物充足且种类丰富。另一个惊喜就是能在游艇或甲板上的餐厅里安静地用餐。
酒店紧邻海滩这一点也是一大优势,附近的商业街也不错。大型超市仅需步行2分钟就能到达。商业街上还有不少不错的咖啡馆和酒吧,这样一来既能尽情享受海滨风光,又能体验度假村提供的各种服务。我们全家留下了许多美好的回忆。感谢布林斯迈恩黑德度假村为我们带来如此欢乐的假期!