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It’s the little things
Vetta Nordic Spa的点评
点评：Well, I have read some reviews and while realizing that these are all opinions of individual travellers I unfortunately have to agree with the fact that this spa just does not deliver the experience it should.
Let me start with the first impression.
Not the best, not the friendly professional greeting one could, should expect.
Most of the front desk staff was busy on the phones.
Oh well, I guess it’s the norm these days.
The change rooms are clean and the whole experience in the spa area was beautiful.
Lots of Sauna options, hot and cold pools. Beautiful
Relaxation rooms.
Interaction with the staff never included a smile or a greeting.
Unfortunate lack of training for sure!
The lunch was an absolutely disappointed.
I actually could not even eat it.
When the plate was removed, no one even cared about the fact that it had not been eaten.
Again total
Lack of training.
The shampoo, conditioner and soap are cheap excuses.
Unbelievable lack of care for the guests.
It’s those little
things that truly make a difference.
Unfortunately non of the little
things were addressed here. Too bad!
One should
Leave this place with a total feeling of all around satisfaction and not the feeling of a
Mediocre experience due to the lack of care.
Let me start with the first impression.
Not the best, not the friendly professional greeting one could, should expect.
Most of the front desk staff was busy on the phones.
Oh well, I guess it’s the norm these days.
The change rooms are clean and the whole experience in the spa area was beautiful.
Lots of Sauna options, hot and cold pools. Beautiful
Relaxation rooms.
Interaction with the staff never included a smile or a greeting.
Unfortunate lack of training for sure!
The lunch was an absolutely disappointed.
I actually could not even eat it.
When the plate was removed, no one even cared about the fact that it had not been eaten.
Again total
Lack of training.
The shampoo, conditioner and soap are cheap excuses.
Unbelievable lack of care for the guests.
It’s those little
things that truly make a difference.
Unfortunately non of the little
things were addressed here. Too bad!
One should
Leave this place with a total feeling of all around satisfaction and not the feeling of a
Mediocre experience due to the lack of care.
翻译：嗯，我读过一些评论，虽然我知道这些都是个人旅客的意见，但很遗憾，我不得不承认，这家水疗中心的体验根本达不到它应有的水平。
首先，让我先说一下第一印象。
谈不上最好，接待服务也不够友好专业。
前台大部分员工都在忙着接电话。
好吧，我想这现在也算是常态了。
更衣室很干净，水疗区的整个体验非常棒。
有很多桑拿选择，冷热水池。休息室也很漂亮。
与员工的互动中，他们从未露出笑容或打招呼。
真可惜，肯定缺乏培训！
午餐绝对令人失望。
我根本吃不下。
盘子撤走后，根本没人在意它还没被吃掉。
再次证明，
缺乏培训。
洗发水、护发素和香皂都是些廉价的借口。
对客人的关怀之心简直令人难以置信。
正是这些小细节
才真正造成了问题。
可惜的是，这些小细节
都没有得到解决。太糟糕了！
离开这里时，你应该感到完全满意，而不是因为缺乏关怀而
感到平庸。
首先，让我先说一下第一印象。
谈不上最好，接待服务也不够友好专业。
前台大部分员工都在忙着接电话。
好吧，我想这现在也算是常态了。
更衣室很干净，水疗区的整个体验非常棒。
有很多桑拿选择，冷热水池。休息室也很漂亮。
与员工的互动中，他们从未露出笑容或打招呼。
真可惜，肯定缺乏培训！
午餐绝对令人失望。
我根本吃不下。
盘子撤走后，根本没人在意它还没被吃掉。
再次证明，
缺乏培训。
洗发水、护发素和香皂都是些廉价的借口。
对客人的关怀之心简直令人难以置信。
正是这些小细节
才真正造成了问题。
可惜的是，这些小细节
都没有得到解决。太糟糕了！
离开这里时，你应该感到完全满意，而不是因为缺乏关怀而
感到平庸。
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