点评:Writing
Vetta Spa has wonderful facilities, and the food and drinks are great. My husband and I came here hoping to escape the city, unwind, and enjoy a peaceful, relaxing evening. Unfortunately, what happened during our visit completely ruined the experience.
At approximately 7:40–7:50 p.m. last night, in the tub in the farthest quiet zone, I witnessed two guests engaging in highly inappropriate sexual behavior. They were initially kissing loudly, and the situation then escalated to the woman getting on top of the man while they were in the tub. When I got out and sat on the nearby lounge, she got off him and adjusted her bathing suit. The guests appeared to be in their mid-to-late 40s.
This behavior was extremely disturbing and completely inappropriate for a spa environment, especially in an area designated as a quiet zone. Guests come to Vetta Spa to relax, recharge, and enjoy a peaceful atmosphere—not to be subjected to this kind of behavior. There are places for that, and a spa is absolutely not one of them.
What made the situation even more frustrating was that I tried to find a staff member to report what had happened, but I couldn't find anyone around. When guests pay for an experience like this, they should be able to expect a certain level of decorum, comfort, and staff presence to help maintain the environment.
I strongly urge management to review the security footage from the farthest quiet zone between 7:40 and 7:50 p.m. and investigate this incident appropriately. This kind of conduct should not be tolerated, and guests should feel confident that the spa's rules and peaceful atmosphere are being protected.
It's a real shame because the facilities, food, and drinks were all great, and we had expected a lovely evening. Instead, the experience was deeply upsetting and left us feeling that our time and money had been wasted. I hope management takes this complaint seriously and takes appropriate steps to ensure this does not happen again.
翻译:写作
Vetta Spa的设施一流,食物与饮品也相当不错。我和丈夫来到这里,本想逃离城市的喧嚣,放松身心,享受一个宁静而惬意的夜晚。可惜,这次体验却被完全毁掉了。
昨晚7点40分至7点50分左右,在最偏僻的静谧区内的浴缸旁,我目睹了两名客人正在做出极其不妥的性行为。起初他们还大声接吻……随后情况升级:两人还在浴缸里时,那名女子爬到了男子身上。我出来后坐在附近的休息椅上,这时她从男子身上下来,整理了一下自己的泳衣。这两位客人看起来在45岁左右。
这种行为极其令人不适,在水疗中心的环境中完全不合时宜,尤其是在被设为“安静区”的区域内。客人们光临Vetta水疗中心是为了放松身心、恢复精力。尽情享受宁静的氛围吧——可绝不该遭受这种行为的侵扰。这种场合自然有其合适的场所,但水疗中心绝对不在其中。
更让人沮丧的是,我试图找到工作人员来报告所发生的一切,却发现周围一个人都没有。当顾客花钱来体验这样的服务时,他们理应期待得到一定程度的礼仪规范、舒适环境,以及工作人员的协助来维护这种氛围。我强烈建议管理层查看晚上7点40分至7点50分期间最偏僻的静养区内的监控录像,并对此事进行妥善调查。这种行为绝不容姑息,顾客们也应确信水疗中心的规矩与宁静氛围都能得到妥善维护。
实在可惜,因为那里的设施、食物和饮料都相当出色,我们原以为会度过一个美好的夜晚。然而事与愿违。这次经历让我们极为不安,感觉自己的时间和金钱都白白浪费了。希望管理层能重视这一投诉,并采取适当措施以确保此类情况不再发生。