点评:Terrible! If you have multiple days in Italy and are able to visit Milan, strongly recommend Serravalle Outlets over this mess.
First, they don't have clearly indicated signage for the buses going back to Florence, so it is so easy to miss the bus out. Very inconvenient for folks trying to get back to the city!
Second, the sales associates seem to know there is a lot of dumb money that comes and shops here so they are unwilling to work on price whatsoever. I was at Zegna and they had a nice sweater that was unfortunately noticeably damaged in the chest area. They refused to apply even an additional 10% discount which would have been standard practice at most other stores of similar caliber. (Either that or they would discard the item completely from sale). We visited Zegna, Loro Piana and Kiton and there were a bunch of these kinds of sales associates who couldn't recognize how a little more would help them close a deal. You are not getting a good deal here so don't waste your time. At Serravalle, on the other hand, the sales associates are incredibly helpful and for example at Kiton they offer 50% off the price which is already 50% off regular retail. They offer that discount to you without asking, and let you try on all the sweaters until you find the one you like.
So Kiton in The Mall Firenze has a long way to go to catch up to its sister Kiton store in Serravalle! (The Serravalle Kiton is also run by an awesome guy who happens to be a professional boxer as well -- go check him out!)
翻译:太糟糕了!如果你在意大利有几天时间,而且可以去米兰,强烈推荐 Serravalle Outlets,而不是这种乱糟糟的地方。
首先,他们没有明确指示返回佛罗伦萨的巴士,所以很容易错过巴士。对于试图返回城市的人们来说非常不方便!
其次,销售人员似乎知道有很多傻钱会来这里购物,所以他们根本不愿意在价格上做任何让步。我去过 Zegna,他们有一件漂亮的毛衣,不幸的是胸部明显受损。他们甚至拒绝再提供 10% 的折扣,而这在大多数其他类似规模的商店都是标准做法。(要么他们就会完全放弃销售该商品)。我们去了 Zegna、Loro Piana 和 Kiton,那里有很多这样的销售人员,他们没有意识到再多给一点钱会帮助他们达成交易。你在这里买不到好价钱,所以不要浪费你的时间。另一方面,在塞拉瓦莱,销售人员非常乐于助人,例如在 Kiton,他们提供 50% 的折扣,而这已经是常规零售价的 50%。他们无需询问就为您提供折扣,并让您试穿所有毛衣,直到找到您喜欢的那一件。
因此,The Mall Firenze 的 Kiton 要想赶上其姐妹店塞拉瓦莱的 Kiton 店还有很长的路要走!(塞拉瓦莱 Kiton 也是由一位很棒的人经营的,他碰巧也是一名职业拳击手——去看看他吧!)