点评:These people are crooks & liars with absolutely no integrity or professionalism!
I cancelled a booking giving them 14+ days notice and they REFUSE TO REFUND ME despite being given every opportunity to do so.
I made a booking on 1st of February 2025 for 22nd of February 2025 and cancelled on 7th of February at 4:13pm.
Since the 7th of February 2025, numerous emails have been sent to them with them finally confirming on 10th of February at 4:58pm that I am entitled to a refund, and that the said refund of $87.00 would be paid to me by their Accounts Division within 14 days of that date.
That refund did not occur within the promised and indicated 14 days; and to date (2 months later), no refund of any amount has been processed back into my account that made the initial booking.
Since the 10th of February 2025, many more emails have been sent to them requesting my due refund with absolutely no refund being forthcoming from them.
DO NOT USE THEM.
翻译:这些人都是骗子,毫无诚信和专业素养!
我取消了预订,并提前14天以上通知他们,尽管我给了他们各种退款机会,但他们仍然拒绝退款。
我于2025年2月1日预订了2025年2月22日的房间,并于2月7日下午4:13取消了预订。
自2025年2月7日起,他们收到了无数封邮件,最终于2月10日下午4:58确认我有权获得退款,并且他们的会计部门将在14天内将87美元的退款支付给我。
这笔退款并未在承诺的14天内到账;到目前为止(两个月后),我最初预订的账户中仍未收到任何退款。
自2025年2月10日以来,我收到了多封电子邮件,要求他们退款,但他们却始终没有退款。
请勿使用它们。