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Karla S
Terrible management
COX Science Center and Aquarium的点评
点评：Today February 28, 2025 we went to the COX Science Center and Aquarium and we were very disappointed with the treatment we received during our visit, I was looking forward to an enjoyable and educational experience, but unfortunately my visit was marred by several instances of mistreatment by one of the workers there named ASHLEY, who was unnecessarily aggressive in enforcing the policies, I do understand that there are rules that need to be followed, but the approach was overly harsh and unwelcome. She practically kicked all of the school children out of the center, the whole time she was rolling her eyes and yelling at me and other parents. Very unprofessional and uncalled for. This behavior detracted my ability to enjoy and appreciate the exhibits, please do better in training your employees to deal with people and children and if your center is not capable to deal with field trips then please do not offer them. This is not how you treat paying customers.
I believe this place should be a place of learning and enjoyment where visitors are treated with respect and courtesy, unfortunately my experience fell far short of these expectations, I hope that you will take my concerns seriously and adress the issues with your staff to ensure that future visitors do not have to endure similar treatment.
I believe this place should be a place of learning and enjoyment where visitors are treated with respect and courtesy, unfortunately my experience fell far short of these expectations, I hope that you will take my concerns seriously and adress the issues with your staff to ensure that future visitors do not have to endure similar treatment.
翻译：今天，2025 年 2 月 28 日，我们去了 COX 科学中心和水族馆，我们对参观期间受到的待遇感到非常失望，我原本期待一次愉快而有教育意义的体验，但不幸的是，我的参观被那里一名名叫 ASHLEY 的工作人员多次虐待所破坏，她在执行政策时过于激进，我明白有些规则需要遵守，但这种做法过于严厉和不受欢迎。她几乎把所有学童都赶出了中心，整个过程中她都在翻白眼，对我和其他家长大喊大叫。非常不专业，没有必要。这种行为削弱了我享受和欣赏展品的能力，请更好地培训您的员工与人和孩子打交道，如果您的中心没有能力处理实地考察，请不要提供实地考察。这不是您对待付费客户的方式。
我相信这个地方应该是一个学习和享受的地方，游客应该受到尊重和礼貌对待，不幸的是我的体验远远没有达到这些期望，我希望你能认真对待我的担忧并与你的员工一起解决这个问题，以确保未来的游客不会遭受类似的待遇。
我相信这个地方应该是一个学习和享受的地方，游客应该受到尊重和礼貌对待，不幸的是我的体验远远没有达到这些期望，我希望你能认真对待我的担忧并与你的员工一起解决这个问题，以确保未来的游客不会遭受类似的待遇。
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