点评:I had a friend meet me in West Palm Beach to attend a show called MesMerica. I’m 72, permanently disabled and I recently had a hip replacement surgery so I am walking slower than normal. We arrived ONE minute late and were were denied access. The young girls who check you in were only too happy to not let us in as they had wide grins on their faces as they gave us the news. They then lied and said they offered
us the next show and we rejected that offer and that is a complete lie, they never offered us anything! Then I read other reviews of the show and people said it was not worth the money so I guess I didn’t miss much but we drove all the way there, paid for tickets and then were denied access by ONE MINUTE! It’s obvious that these girls were never trained n customer service! They were rude and had no empathy for my situation. I am 72 yrs old, permanently disabled and just had hip replacement surgery but none of that mattered to anyone. Very sad. Very bad customer service. Don’t go. The show is not that good and it’s not worth the money according to other reviewers! Save your money!!
翻译:我约了个朋友在西棕榈滩和我一起去看一场叫MesMerica的演出。我72岁,终身残疾,最近刚做了髋关节置换手术,所以走路比平时慢。我们迟到了一分钟,被拒绝入场。负责办理入住的年轻女孩们满脸笑容地拒绝让我们入场,告诉我们这个消息。然后她们撒谎说,他们给我们提供了下一场演出,我们拒绝了,这完全是谎言,她们什么都没给我们!后来我看了其他关于这场演出的评论,人们说它不值这个价,所以我想我也没错过什么。但我们一路开车去了那里,买了票,然后就被拒绝入场,迟到了一分钟!很明显,这些女孩从来没有接受过客户服务培训!她们很粗鲁,对我的处境毫无同情心。我72岁,终身残疾,刚做了髋关节置换手术,但这些对任何人来说都无关紧要。非常难过。非常糟糕的客户服务。千万别去。其他评论者认为这场演出不太好,不值这个价!省省钱吧!!