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stephanielG840KK
Would Not Recommend Poor Organization & No Support
Blue Hills Ski Area的点评
点评：I have never posted a Google review before, but based on my experience with the ski school, I felt it was necessary.
I was extremely disappointed with the ski school program this season. My four-year-old son barely received any instruction. He only went down the magic carpet 6-7 times all winter, and one day, he the magic carpet was broken and instructors were pulling the children up with their poles. The group sizes were too large for meaningful instruction, and despite multiple attempts to contact management throughout the season, I got little to no response.
One particularly frustrating experience was when I called for help and was told that the manager, Sara, was standing right next to the person on the phone but refused to take my call. I was told she would call me back, she never did. That lack of accountability speaks volumes about how this program is run. On another occasion, the gentleman I spoke to agreed that their program was being poorly run this season, but didn’t have the authority to grant any refund.
I also know I’m not alone in these concerns. Many other parents were unhappy with how things were handled and struggled to get assistance. For the cost of this program, I expected my child to get real instruction and the chance to improve, but that didn’t happen. I can’t recommend this ski school based on our experience.
I was extremely disappointed with the ski school program this season. My four-year-old son barely received any instruction. He only went down the magic carpet 6-7 times all winter, and one day, he the magic carpet was broken and instructors were pulling the children up with their poles. The group sizes were too large for meaningful instruction, and despite multiple attempts to contact management throughout the season, I got little to no response.
One particularly frustrating experience was when I called for help and was told that the manager, Sara, was standing right next to the person on the phone but refused to take my call. I was told she would call me back, she never did. That lack of accountability speaks volumes about how this program is run. On another occasion, the gentleman I spoke to agreed that their program was being poorly run this season, but didn’t have the authority to grant any refund.
I also know I’m not alone in these concerns. Many other parents were unhappy with how things were handled and struggled to get assistance. For the cost of this program, I expected my child to get real instruction and the chance to improve, but that didn’t happen. I can’t recommend this ski school based on our experience.
翻译：我以前从未发布过 Google 评论，但根据我在滑雪学校的体验，我觉得有必要发布评论。
我对本赛季的滑雪学校项目非常失望。我四岁的儿子几乎没有接受任何指导。整个冬天，他只从魔毯上滑下过 6-7 次，有一天，魔毯坏了，教练们用滑雪杖把孩子们拉上来。团体人数太多，无法进行有意义的指导，尽管在整个赛季中多次尝试联系管理层，但我几乎没有得到任何回应。
一次特别令人沮丧的经历是，当我打电话寻求帮助时，被告知经理 Sara 就站在电话机旁，但拒绝接我的电话。我被告知她会给我回电话，但她从来没有回过电话。这种缺乏责任感充分说明了这个项目的运行情况。在另一个场合，与我交谈的那位先生也认为他们的项目本赛季运行不佳，但没有权力给予任何退款。
我也知道我并不是唯一有这些担忧的人。许多其他家长对事情的处理方式不满意，并努力寻求帮助。对于这个项目的费用，我期望我的孩子能得到真正的指导和提高的机会，但这并没有发生。根据我们的经验，我不推荐这所滑雪学校。
我对本赛季的滑雪学校项目非常失望。我四岁的儿子几乎没有接受任何指导。整个冬天，他只从魔毯上滑下过 6-7 次，有一天，魔毯坏了，教练们用滑雪杖把孩子们拉上来。团体人数太多，无法进行有意义的指导，尽管在整个赛季中多次尝试联系管理层，但我几乎没有得到任何回应。
一次特别令人沮丧的经历是，当我打电话寻求帮助时，被告知经理 Sara 就站在电话机旁，但拒绝接我的电话。我被告知她会给我回电话，但她从来没有回过电话。这种缺乏责任感充分说明了这个项目的运行情况。在另一个场合，与我交谈的那位先生也认为他们的项目本赛季运行不佳，但没有权力给予任何退款。
我也知道我并不是唯一有这些担忧的人。许多其他家长对事情的处理方式不满意，并努力寻求帮助。对于这个项目的费用，我期望我的孩子能得到真正的指导和提高的机会，但这并没有发生。根据我们的经验，我不推荐这所滑雪学校。
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