点评:Good and bad, could be a great resort let down by the slope and lift management.
Let me explain…
Our accommodation was brilliant (Sowell residences, New Chastillon) you couldn’t get any closer to the slopes if you tried.
The suite was basic but sufficient and had all the amenities you need on a self catering holiday.
Staff were nice and friendly, and the lift to the ski store was a godsend with 6 kids in tow!
The pubs and restaurants were all really nice and friendly, our favorite was the crocodile bar, very friendly and a warm welcome from the owner each time we went in.
The food can be a bit samey in the restaurants offering basic things like burgers, pizzas, pasta, steaks etc but from our experience all were very good. We particularly liked the cow club and it was quite reasonable.
My issue comes with the slope management or lack of.
We chose this resort for a couple of reasons.
the snow making and the 480 snow cannons guaranteeing snow.
The amount of beginner runs available.
Firstly our party was 10 people of which 6 were children and 1 adult that had never skied before.
The main green run, boulevard, front de niege and chastillon is serviced by 3 drag lifts. For the entire duration of our trip the upper drag lift and Chastillon drag lift was closed! I understand boulevard being shut as there’s no snow making on the upper stretch but to shut Chastillon lift was madness to me as Chastillon run was covered by the snow cannons and skiable throughout.
This caused a real lack of beginner skiing and basically meant that the only skiable green run was front de niege at around 75m!
As there was only 1 drag lift servicing this run the queues were horrendous! 30 minutes plus at times.
This was exacerbated further come around 10am when literally hundreds of infants came in on coaches every day to a massive ski school. This jammed the only drag lift up really badly and the skiing was like nothing I’d seen! Hundreds of people on a tiny stretch of slope, honestly I’ve never seen anything like it!
The snow making was non exiting and for the duration I didn’t see the cannons operate once.
By our second to last day stones and rocks were showing through the slope and the drag lift run, if they were in use at all we didn’t see any of that snow.
To escape this I decided to take a gamble and took the kids and my brother in law up the chair lift (grosse Combe) to a green run (Lavant) with the smallest section of blue.
A mistake on my part as the blues here are particularly challenging and not suitable for novices! You could not snowplow the top section and needed to be able to parallel ski confidently, The snow cover was poor and without the cannons operating it made the blues much harder than they needed to be with sheet ice and rock coming through in lots of places. My brother in law had to slide down this section on his bum much to my amusement 🤣
I tried the other longer blues (avenue and chamois chapland) and again, sections not suitable for a novice so we were limited to a 75m run with horrendous lift queues for the duration.
This was causing issues like novices getting impatient and going up the mountain, way out of the comfort zone, and numerous skiers being stretchered out every day! One morning whilst having a drink and something to eat we saw 4 people stretchered off the mountain in a couple of hours.
In my opinion, completely unnecessary, totally avoidable and made an otherwise lovely trip a bit of a disappointment.
There was absolutely no reason not to open the Chastillon drag lift, this would have solved a lot of these problems! And the resort has absolutely no reason not to employ the snow cannons other than cheaping out on their guests!
I’m by no means a seasoned skier, but I’ve been to a few resorts (Les deux alpes, alp d’heurz, pas de la casa, Arinsal, schladming, Poiana Brasov, Levi)
The blue runs were the most challenging I’ve come across and would have been challenging enough with decent snow cover but with the lack of intervention they were too much for a novice and in some cases would say they were more akin to Reds.
I probably wouldn’t return with the family if I’m honest, it was far too busy on very limited slopes for the children and novice skiers, again…it really needn’t have been I just think the slopes and lifts were really badly managed given the sheer volume of people in resort and lack of natural snow.
Of course I understand that the lack of snow isn’t the resorts fault but with 480 snow cannons and series of drag lifts this could have been much better skiing.
When you consider what we spend on a ski trip nowadays (just south of £10k for my family of 6) I don’t think it’s unreasonable to expect every available slope to be flooded by the snow cannons, not too much to ask really is it?
翻译:有好有坏,可能是个很棒的度假村,但斜坡和缆车管理让人失望。
让我解释一下……
我们的住宿很棒(Sowell 住宅,New Chastillon),即使你想靠近斜坡,也找不到比这更近的地方了。
套房很基本,但足够用,有自助式假期所需的所有设施。
工作人员很友好,带着 6 个孩子去滑雪商店的缆车简直是天赐之物!
酒吧和餐馆都非常好,很友好,我们最喜欢的是鳄鱼酒吧,每次进去,老板都非常友好,热情欢迎我们。
餐厅的食物可能有点千篇一律,提供汉堡、披萨、意大利面、牛排等基本食物,但从我们的经验来看,都很好。我们特别喜欢牛俱乐部,价格很合理。
我的问题在于斜坡管理或缺乏管理。
我们选择这个度假村有几个原因。
造雪和 480 台雪炮保证下雪。
初学者滑道的数量。
首先,我们一行 10 人,其中 6 人是儿童,1 人是从未滑过雪的成人。
主绿道、林荫大道、Front de niege 和 Chastillon 均由 3 部拖曳式缆车提供服务。在我们整个旅行期间,上部拖曳式缆车和 Chastillon 拖曳式缆车都关闭了!我理解林荫大道关闭是因为上部路段没有造雪,但关闭 Chastillon 缆车对我来说是疯狂的,因为 Chastillon 滑道被雪炮覆盖,整个滑道都可以滑雪。
这导致初学者滑雪者真正缺乏,基本上意味着唯一可以滑雪的绿道是 Front de niege,大约 75 米!
由于只有 1 部拖曳式缆车为这条滑道服务,排队非常可怕!有时要等 30 分钟以上。
到了上午 10 点左右,情况进一步恶化,每天有数百名婴儿乘坐大巴前往一所大型滑雪学校。这严重堵塞了唯一的拖曳式升降机,滑雪体验是我从未见过的!数百人挤在一小段斜坡上,老实说,我从未见过这样的事情!
造雪并不令人兴奋,在这段时间里,我没有看到大炮运行一次。
到我们第二天,斜坡和拖曳式升降机滑道上都露出了石头和岩石,如果它们正在使用,我们看不到任何积雪。
为了避免这种情况,我决定冒险一试,带着孩子们和我的姐夫乘坐缆车(grosse Combe)前往绿色滑道(Lavant),那里的蓝色部分最小。
这是我的一个错误,因为这里的蓝色部分特别具有挑战性,不适合新手!您无法用铲雪机铲除顶部部分,需要能够自信地平行滑雪,积雪很薄,没有大炮运行,蓝色部分比需要的要难得多,很多地方都有冰块和岩石。我的姐夫不得不从这段路滑下来,这让我很开心 🤣
我尝试了其他更长的蓝色路线(大道和麂皮小丘),同样,这些路段不适合新手,所以我们只能滑 75 米,而且这段时间的缆车排队非常长。
这导致了一些问题,比如新手变得不耐烦,不耐烦地上山,远远超出了舒适区,每天都有许多滑雪者被担架抬下山!一天早上,我们一边喝着饮料一边吃着东西,看到几个小时内有 4 个人被担架抬下山。
在我看来,这完全没有必要,完全可以避免,让原本美好的旅行有点失望。
完全没有理由不打开 Chastillon 拖曳式缆车,这可以解决很多这些问题!度假村完全没有理由不使用雪炮,除了在客人身上省钱!
我绝不是一个经验丰富的滑雪者,但我去过几个度假村(Les deux alpes、alp d’heurz、pas de la casa、阿林萨尔、斯拉德明、波亚纳布拉索夫、列维)
蓝道是我遇到过的最具挑战性的,如果积雪足够厚的话,就已经足够具有挑战性了,但由于缺乏干预,对于新手来说,它们太难了,在某些情况下,可以说它们更像红道。
说实话,我可能不会和家人一起再来,因为那里的斜坡非常有限,对于孩子和新手滑雪者来说,实在是太拥挤了……其实没有必要,我只是认为,考虑到度假村人数众多,缺乏天然雪,斜坡和缆车管理得非常糟糕。
当然,我知道雪量不足不是度假村的错,但如果有 480 台雪炮和一系列拖曳式缆车,这里的滑雪体验会好得多。
当你考虑到我们现在在滑雪旅行上花费的金额(我们 6 口之家总共花费不到 1 万英镑)时,我认为期望每条可用的斜坡都被造雪机淹没并不是不合理的,这要求也不算过分,不是吗?