点评:Benoit was so kind to me and my family whenhe was under no obligation to be. We were booked in for a 2pm slot which we managed as a cancellation on a rainy day. Unfortunately my tyre blew from husband driving into pothole. So we were delayed a long time and was ringing for roadside assistance which took such a long time to come. He was willing to wait but when it came to 330 he said would be better to cancel it, however as he could tell that I was upset to miss it as my daughter was so looking forward to going, he made a special exception, and said to come along for a shorter lesson. He let my kids make their own chocolates and made a great fuss of them and let them take home their own chocolate and all for no charge, he was so kind and I would have paid him. But I felt he knew that I was under stress that day and it meant so much to us to be able to visit his chocolate shop and kitchen after day we had had. He was also very busy thst day so he went out of his way to do this. Thank you so much to you and your staff for all your kindness and one day it will be returned to you x 1000,we won't forget you thank you Maura, Charlotte, Robert and Robbie.
翻译:Benoit 对我和我的家人非常友善,即使他没有义务这么做。我们预订了下午 2 点的课程,但因为下雨天取消了。不幸的是,我的轮胎爆了,因为我丈夫开车撞到坑洼了。所以我们耽搁了很长时间,打电话叫路边救援,但等了很久才到。他愿意等,但到了 330 点,他说最好取消。然而,他看出我女儿非常期待,错过了课程很不开心,所以他破例,让我去上一节短一点的课。他让我的孩子们自己做巧克力,做得非常出色,还让他们免费带回家。他真是太好了,我真想付钱给他。但我觉得他知道我那天压力很大,能够在忙碌了一天之后参观他的巧克力店和厨房对我们来说意义重大。那天他也很忙,所以他特意安排了这次活动。非常感谢您和您的员工的所有善意,有一天我们会回报您 1000 倍,我们不会忘记您,谢谢 Maura、Charlotte、Robert 和 Robbie。