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Mother's Day Outing
Jones Family Farm的点评
点评：I debated writing this review because I know everyone will say "it was Mother's Day", but I really don't think it is an excuse if you are in the service industry so I will write this about my experience. My daughter took me to the winery for Mother's day. We reserved a table outside. Several things really rubbed me the wrong way. It was very disorganized, hostess said to sit at a table, I had no idea how to order, no one came over, I finally had to ask a customer. They were confused as well. A hostess came over with menus and it said you couldn't buy a bottle, only buy the glass and there was a maximum of two glasses per person, I thought that was odd, I like to buy a bottle. I ordered the $12 specialty cocktail, I wanted ice on the side, I was told there was no ice. I asked why no ice, I always get ice when I go to a winery, I like ice in my wine, she told me "I don't know, it's a farm, there is no ice". When we got our drinks, my $12 wine cocktail was barely 4 oz, it was 3-4 sips, a very light pour, disappointing. We ordered food, the wrong item was brought to our table. When hostess came back to check us out, she said $42, I asked for a bill so I could look at how I was charged, she said "there are no bills", I again asked to see what I was being charged for, she actually handed me her tablet to read, she said there was no way to get a paper copy of anything, I have never heard of such a thing. I couldn't even read the tablet, she seemed annoyed. Then, she came back and said it was 2pm, we had to vacate the table, there were at least 5 empty tables around us, it was cold and everyone went inside, I had to sit on a bench to finish my last two sips of wine because she stood there until we left. This was not a good experience from start to finish, I drove 35 minutes and I felt so disappointed. The wine was good and the place is nice but the staff did little to nothing to make me feel welcome. I do feel bad writing this but it really pretty much deflated my Mother's Day. I also never heard the live music that was advertised.
翻译：我犹豫着要不要写这篇评论，因为我知道每个人都会说“那天是母亲节”，但如果你从事服务行业，我真的不认为这是借口，所以我会写下我的经历。我女儿带我去酒庄过母亲节。我们在外面订了一张桌子。有几件事真的让我很不舒服。那里非常混乱，女主人说要坐在一张桌子旁，我不知道怎么点菜，也没人过来，最后我不得不问一位顾客。他们也很困惑。一位女主人拿着菜单过来，上面说你不能买一瓶，只能买一杯，每人最多两杯，我觉得这很奇怪，我喜欢买一瓶。我点了 12 美元的特色鸡尾酒，我想加冰，他们告诉我没有冰。我问为什么没有冰，我去酒庄时总是要加冰，我喜欢在酒里加冰，她告诉我“我不知道，那是一个农场，没有冰”。当我们拿到饮料时，我花了 12 美元点的鸡尾酒只有 4 盎司，只喝了 3-4 口，非常清淡，令人失望。我们点了食物，但端到我们桌上的菜品却不对。女主人回来结账时说是 42 美元，我要了一张账单，这样我就可以看看我是如何被收费的，她说“没有账单”，我再次询问我被收取了什么费用，她竟然把她的平板电脑递给我看，她说没有办法得到任何纸质副本，我从来没有听说过这样的事情。我甚至无法阅读平板电脑，她似乎很生气。然后，她回来说已经是下午 2 点了，我们必须腾出桌子，我们周围至少有 5 张空桌子，天气很冷，大家都进去了，我不得不坐在长凳上喝完最后两口酒，因为她一直站在那里直到我们离开。从头到尾，这都不是一次好的体验，我开了 35 分钟的车，感觉非常失望。酒很好，地方也不错，但工作人员几乎没有做任何事让我感到宾至如归。写这篇文章我真的很抱歉，但这确实让我的母亲节失去了光彩。我也从来没有听到过广告中说的现场音乐。
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