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Sayuri M
Absolutely shocking experience!
Naracoorte Caves National Park的点评
点评：We visited this place today with some families of mine. It was shocking, disrespectful and disappointing.
The ticket office lady rolled her eyes when we said the kids wanted to do fossil tour. Her voice and facial expressions was like she didn't want kids on tour.
The cafe lady was rude because we asked for hot chips for all the kids and they changed menu so no food for kids. They only served fancy rolls and sandwiches.
They removed the projection show inside the fossil cave.
All acting like the kids are a hindrance. They told us NOT to do the fossil tour.
The caves should be an educational and welcoming place for all visitors. Children should not be treated as a nuisance. As responsible parents, if our children misbehave, we are more than willing to step out, correct their behaviour, and apologise to the other participants.
Visitors often travel long distances and pay a considerable amount for the experience. In return, the site should offer hospitality that supports both its business goals and the preservation of its historical value for future generations.
Unfortunately, the attitude we encountered felt less like education and more like exclusion—particularly toward children.
We do acknowledge that some parents may not supervise or discipline their children appropriately.
To address this, we suggest offering clearly designated "Adults Only" tours. Introducing a "Family Friendly" or "Child Friendly" tour may unintentionally give the impression that poor behaviour is acceptable, so careful wording and expectations would be important.
The ticket office lady rolled her eyes when we said the kids wanted to do fossil tour. Her voice and facial expressions was like she didn't want kids on tour.
The cafe lady was rude because we asked for hot chips for all the kids and they changed menu so no food for kids. They only served fancy rolls and sandwiches.
They removed the projection show inside the fossil cave.
All acting like the kids are a hindrance. They told us NOT to do the fossil tour.
The caves should be an educational and welcoming place for all visitors. Children should not be treated as a nuisance. As responsible parents, if our children misbehave, we are more than willing to step out, correct their behaviour, and apologise to the other participants.
Visitors often travel long distances and pay a considerable amount for the experience. In return, the site should offer hospitality that supports both its business goals and the preservation of its historical value for future generations.
Unfortunately, the attitude we encountered felt less like education and more like exclusion—particularly toward children.
We do acknowledge that some parents may not supervise or discipline their children appropriately.
To address this, we suggest offering clearly designated "Adults Only" tours. Introducing a "Family Friendly" or "Child Friendly" tour may unintentionally give the impression that poor behaviour is acceptable, so careful wording and expectations would be important.
翻译：今天我们和家人一起去了这个地方。这真是令人震惊、无礼又失望。
当我们说孩子们想参加化石之旅时，售票处的女士翻了个白眼。她说话的语气和表情都像是不想带孩子一起参观一样。
咖啡馆的女士很粗鲁，因为我们要求给所有孩子都提供薯条，但他们却更改了菜单，没有给孩子们吃的。他们只提供花式面包和三明治。
他们取消了化石洞穴内的投影表演。
所有假装孩子的行为都是个障碍。他们告诉我们不要参加化石之旅。
洞穴应该是一个对所有游客都具有教育意义且友好的场所。孩子们不应该被当作麻烦。作为负责任的父母，如果我们的孩子行为不当，我们非常愿意站出来纠正他们的行为，并向其他参与者道歉。
游客们通常长途跋涉，为这种体验支付了相当多的费用。作为回报，该遗址应提供热情好客的服务，既支持其商业目标，也有利于为子孙后代保护其历史价值。
遗憾的是，我们遇到的态度与其说是教育，不如说更像是排斥——尤其是对儿童。
我们承认，有些家长可能没有对孩子进行适当的监督或管教。
为了解决这个问题，我们建议提供明确指定的“仅限成人”游览。推出“家庭友好型”或“儿童友好型”游览可能会无意中给人留下不良行为可以接受的印象，因此，谨慎的措辞和预期至关重要。
当我们说孩子们想参加化石之旅时，售票处的女士翻了个白眼。她说话的语气和表情都像是不想带孩子一起参观一样。
咖啡馆的女士很粗鲁，因为我们要求给所有孩子都提供薯条，但他们却更改了菜单，没有给孩子们吃的。他们只提供花式面包和三明治。
他们取消了化石洞穴内的投影表演。
所有假装孩子的行为都是个障碍。他们告诉我们不要参加化石之旅。
洞穴应该是一个对所有游客都具有教育意义且友好的场所。孩子们不应该被当作麻烦。作为负责任的父母，如果我们的孩子行为不当，我们非常愿意站出来纠正他们的行为，并向其他参与者道歉。
游客们通常长途跋涉，为这种体验支付了相当多的费用。作为回报，该遗址应提供热情好客的服务，既支持其商业目标，也有利于为子孙后代保护其历史价值。
遗憾的是，我们遇到的态度与其说是教育，不如说更像是排斥——尤其是对儿童。
我们承认，有些家长可能没有对孩子进行适当的监督或管教。
为了解决这个问题，我们建议提供明确指定的“仅限成人”游览。推出“家庭友好型”或“儿童友好型”游览可能会无意中给人留下不良行为可以接受的印象，因此，谨慎的措辞和预期至关重要。
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