Tour Guide Never Showed, Company Never Responded but Still Sent Email Asking for a Review! HERE YOU GO!
Food Sightseeing Estonia的点评
点评:Well, I guess I wouldn’t know how the 3-Hour Tallinn Food Tour is because our tour guide never showed up! Our party of two and another couple waited about 30 minutes past the tour start time and both contacted the tour company with no response. We arrived 15 minutes before the start of the tour so there is no way we missed the guide. Still haven’t heard from them and it’s been over 24 hours. Luckily we booked through Viator and they have been super helpful and are assisting us with our refund request. Oh, and the reason I’m leaving this review is because the tour company had the nerve to send an email, probably automated but still, thanking us for joining their tour and asking us to rate it on TripAdvisor and Facebook! If you insist…..
翻译:好吧,我猜我根本不知道3小时塔林美食之旅怎么样,因为我们的导游根本没来!我们一行两人和另外一对夫妇在旅行开始时间后等了大约30分钟,然后都联系了旅行公司,但都没有回复。我们是在旅行开始前15分钟到的,所以不可能错过导游。到现在都超过24小时了,他们还没回复。幸好我们是通过Viator预订的,他们非常乐于助人,正在协助我们办理退款申请。哦,对了,我之所以留下这篇评论,是因为这家旅行公司竟然厚着脸皮给我们发了一封邮件,虽然可能是自动回复的,但至少是感谢我们参加他们的旅行,还请我们在TripAdvisor和Facebook上评分!如果你坚持的话……