点评:Booked as part of a large group online - the booking team online were great and accommodating with needing to change dates/numbers.
On the day Bella was a star. I popped in a couple of times before to make sure everything was okay with the booking and she was patient and reassuring. On the day she checked us all in and was good fun and certainly had great customer service skills. As a group we were taken to the briefing room to watch a video on safety and then headed to the track. We were kind of left on our own and not sure what to do with the two sessions, but the guys on the track were helpful.
We had two 15 minute race sessions and the track is over 3 floors which was good fun going up and down hill. As a larger lady I was worried the go-kart wouldn’t go fast (or that I’d fit) but both were fine!!
I’d highly recommend, however, the group before us were a male group and I’m pleased we weren’t on track with them!! I believe they only allow 17 racers at anyone time and the track never felt crowded. There were times no one else was around and others when 4 of us would be trying to corner but it dissipated quickly.
There’s food and drink to purchase as well as a seating area by the track to watch the racing.
We enjoyed the app you download which has everyone’s race times on it.
Big thanks again to Bella, small gestures and good service are often quite rare nowadays but she was really helpful, thank you :)
翻译:作为一个大型团体在线预订的 - 在线预订团队很棒,在需要更改日期/人数时也能通融。
当天,Bella 表现得非常出色。我之前来过几次,以确保预订一切顺利,她耐心而令人放心。当天,她为我们办理了入住手续,非常有趣,客户服务技能也很棒。我们作为一个团体被带到简报室观看安全视频,然后前往赛道。我们有点孤身一人,不知道该如何进行这两个环节,但赛道上的人很乐于助人。
我们参加了两个 15 分钟的比赛环节,赛道有 3 层楼,上下坡非常有趣。作为一个体型较大的女士,我担心卡丁车跑得不够快(或者我坐不进去),但两个都很好!!
我强烈推荐,但是,我们之前的团体是男性团体,我很高兴我们没有和他们一起跑道!!我相信他们一次只允许 17 名赛车手参赛,赛道从来不会显得拥挤。有时周围没有其他人,有时我们 4 个人会试图转弯,但这种拥挤感很快就消失了。
赛道旁有食物和饮料可供购买,还有座位区可以观看比赛。
我们很喜欢您下载的应用程序,上面有每个人的比赛时间。
再次感谢 Bella,如今,小举动和优质服务往往很少见,但她真的很有帮助,谢谢 :)