点评:Had a very disappointing experience.” Cashier ko, pwede tika dili pasudlon” ??? Regardless of how a customer may come across, staff should always maintain professionalism. If age verification is part of the establishment's policy, it should be communicated respectfully by simply asking for a valid government-issued ID. There is no need for sarcastic comments or unrealistic suggestions, birth certificate??
No customer should be made to feel as though they are being lectured or disciplined by staff. Customers deserve to be treated with courtesy, respect, and professionalism at all times, even during disagreements or policy enforcement.
I hope management takes this feedback seriously and ensures that staff are trained to handle similar situations with professionalism, respect, and better customer service. Policies can and should be enforced without making customers feel belittled or disrespected.
翻译:这次体验真是令人失望。”“收银员对我说:‘你不能进去’???无论顾客的举止如何,员工都应始终保持专业态度。如果年龄验证是店铺的规定之一,那么只需礼貌地要求对方出示有效的政府颁发的身份证件即可。没必要说些带有讽刺意味的话或提出不切实际的建议。”出生证明??
绝不应让顾客产生被工作人员训斥或管教的感受。无论何时,即便是在出现分歧或执行政策时,顾客都理应得到礼貌、尊重以及专业化的服务。
希望管理层能认真对待这一反馈,确保工作人员接受过专业培训,从而能以专业态度、尊重之心提供更优质的客户服务。政策的执行能够也理应做到既有效,又不会让客户感到被轻视或不被尊重。