点评:Terrible experience.
The distillery itself has a wonderful visitor centre, however the distillery tour itself toured with Heather was terrible. The guide genuinely appeared bored and unenthusiastic. The foreign visitors in the group were struggling to follow what was being said, and the content appeared unprofessional. Little of the whiskey process making was explained, the guide couldn’t answer most of the questions asked, and didn’t really allow for questions and if anything provided incorrect answers. When it came to tasking the whiskey the visitors were left to their own devices worth the guide simply saying “I like this one” and not being able to provide much more content to the tasting experience with was essentially inexistent. We are Scottish and based in Scotland, usually visiting a new whiskey distillery every month or so and this was by far the worst whiskey distillery tour we have ever done, and was a disappointing start to our trip. The tour was clearly set for foreign visitors, but the inability and avoidance to answer questions coupled with incorrect answer, and terrible unprofessional attitude of the guide really tainted the experience, even for the foreign tourists within the group. Wouldn’t recommend.
翻译:糟糕的体验。
酿酒厂本身有一个很棒的游客中心,但是 Heather 带领的酿酒厂之旅本身很糟糕。导游看起来真的很无聊,没有热情。团队中的外国游客很难理解导游所说的内容,而且导游的内容似乎不专业。导游很少解释威士忌的制作过程,导游无法回答大多数问题,也不允许提问,如果有问题,导游也会给出错误答案。在品尝威士忌时,游客只能自己想办法,导游只是说“我喜欢这个”,无法为品尝体验提供更多内容,基本上不存在。我们是苏格兰人,住在苏格兰,通常每个月左右都会参观一家新的威士忌酿酒厂,这是我们迄今为止参加过的最糟糕的威士忌酿酒厂之旅,也是我们旅行的一个令人失望的开始。这次旅行明显是为外国游客准备的,但导游拒绝回答问题,甚至回答错误,态度极不专业,这确实影响了整个体验,甚至对团里的外国游客也是如此。不推荐。