点评:Mount Hutt the snow was good but customer service is not.
Having not been there for years my first interaction in Guest services was with a guy from Colorado who was the most unfriendly person I ever met in any business ever! I didn't get his name but he was beyond bored unengaged and unwelcoming.
Please tell him not to come back and to avoid people until he learns to interact positively with humans or just don't. They guy in the rentals was much more helpful. Thanks long haired guy . The storage person also looked annoyed I came in. Really ?
The shuttle drivers were very good and helpful also.
Hey I worked on a mountain myself for 3 years so I know what to do.
Please Mount Hutt do some work in recruiting good staff.
People are paying a lot to visit your experience and the Guest services should be the most important interaction. Stop employing these young people who don't care about their jobs. It really affects your business. I get it for lifties. But not the Internal customer service staff.
Also btw going cashless is only convenient to you.
Why ?? It's just not a good idea.
What if your system crashed ?
It just shows again that you don't care about your customer needs
Thank you.
翻译:哈特山的雪很好,但客户服务不好。
我已经多年没去过那里了,第一次在客户服务部遇到的是一个来自科罗拉多州的人,他是我在任何行业遇到的最不友好的人!我不知道他的名字,但他非常无聊,不热情,也不热情。
请告诉他不要再来了,避开人群,直到他学会与人积极互动,或者干脆不来。租赁处的人更有帮助。谢谢长发男人。仓储人员也对我进来感到恼火。真的吗?
班车司机也很好,也很乐于助人。
嘿,我自己在山上工作了 3 年,所以我知道该怎么做。
请哈特山努力招募优秀员工。
人们花了很多钱来体验你的体验,客户服务应该是最重要的互动。不要再雇佣这些不在乎自己工作的年轻人了。这真的会影响你的生意。我理解电梯司机。但不理解内部客户服务人员。
顺便说一句,无现金支付只会给你带来方便。
为什么??这不是一个好主意。
如果你的系统崩溃了怎么办?
这再次表明你不关心客户的需求
谢谢。