点评:We went to the USJ on Jan 4th and unluckily got into an argument with a crazy man. He and his partner following us to keep insulting us even we walked away from them. He then pushed my husband. I immediately warned him I would take video and photos as a record of his behaviour if he is not going away. He just keep repeating those insult and gone mad when I started to use my phone to take pictures of him. My husband spotted there is an USJ staff around us and asked for her help. At the same time, the man come back to me and trying to take away my phone, using his huge body grabbed me from my back, locked my right arm, hopped my chest and neck not letting me go, wanted to get my phone. We screamed for help, only a tall guy comes up and stopped him. The assailant teased us and walked away. The whole thing lasted for over 5 minutes but the USJ staff didn’t send a security guard or giving any support.
We insist to call the police and ambulance , USJ is not willing to do it at the beginning, they just send their internal health team for checking up. They even told us there are no footage at the main street and they could do nothing.
It is unbelievable a worldwide corporation has no safety supporting for their customer and condone violence and an attacker continue to play in the theme park. And at the end, the USJ security team only tell us to call their hotline for future follow up contacting.
翻译:1 月 4 日,我们去了 USJ,不幸与一个疯子发生了争执。他和他的伙伴跟着我们,不断辱骂我们,即使我们离开了他们。然后他推了我丈夫。我立即警告他,如果他不走,我会拍摄视频和照片来记录他的行为。他只是不断重复那些侮辱,当我开始用手机给他拍照时,他疯了。我丈夫发现我们周围有一名 USJ 工作人员,并向她寻求帮助。与此同时,那个男人回到我身边,试图抢走我的手机,用他巨大的身体从我的背后抓住我,锁住我的右臂,跳到我的胸部和脖子上不让我离开,想抢走我的手机。我们大声呼救,只有一个高个子的男人走上来阻止了他。袭击者戏弄了我们,然后走开了。整个过程持续了 5 分钟多,但 USJ 工作人员没有派出保安人员或提供任何支持。
我们坚持要报警和叫救护车,但 USJ 一开始不愿意,他们只是派了内部健康团队来检查。他们甚至告诉我们,主街上没有录像,他们无能为力。
一家全球性公司竟然没有为其客户提供安全保障,纵容暴力,让袭击者继续在主题公园玩耍,这真是难以置信。最后,USJ 安全团队只告诉我们拨打他们的热线电话,以便日后跟进联系。