旅行
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Tripadvisor用户
They are not interested in helping disabled customers
Granville Theatre的点评
点评：I don’t get out the house very often due to my disabilities and I was really interested in going to see this show but I have to use a wheelchair. This company has only just taken over the business and appears to get away with things that others were never allowed instead of booking direct with them. They pass you to an agent but this was no good because it does not allow any accessible seat options, even transfer seats on the end of the aisle we was therefore contacted by someone from the theatre explained to them the situation and guess what? Yes that’s it. Disabled people are treated like rubbish after that they never even bothered to get back to us. They never even offered any options the seats that were found on the website would’ve been no good because of limited legroom and in the middle of a row so I would be unlikely to walk that far if there was people there and I couldn’t keep getting up and down to let people passed it was really sad and I actually cried last night because it was something I really wanted to do and I felt brave enough to do it and through my anxiety and depression and I knew that with my chair I could get in and see sit down and have or try to have a laugh, but no, it ended in tears
翻译：由于身体残疾，我很少出门，我真的很想去看这个节目，但我必须使用轮椅。这家公司刚刚接手这项业务，似乎可以做别人从未允许的事情，而不是直接向他们预订。他们会把你交给代理人，但这不好，因为它不允许任何无障碍座位选择，甚至不允许在过道尽头转移座位，因此剧院的某个人联系我们，向他们解释了情况，你猜怎么着？是的，就是这样。残疾人在那之后受到了不公正的对待，他们甚至懒得回复我们。他们甚至没有提供任何选择，网站上找到的座位并不好，因为腿部空间有限，而且在中间一排，所以如果那里有人，我不太可能走那么远，我不能一直站起来让别人通过，这真的很伤心，我昨晚真的哭了，因为这是我真正想做的事情，我有足够的勇气去做，尽管我焦虑和抑郁，我知道有了我的椅子，我可以进去看看，坐下来，或者试着笑一笑，但没有，最后以泪水收场
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