点评:We visited Zip World Windermere and took part in the Mini Trek and honestly, we cannot thank Tom enough. He truly went above and beyond for our little boy, Cobie, who has autism and ADHD.
Cobie had been so excited to try the high ropes, but once we arrived, the nerves and anxiety really kicked in. He became very overwhelmed and said he wasn’t going to do it. That’s when Tom stepped in and from the very first moment, he was absolutely incredible.
Tom didn’t rush Cobie or put any pressure on him. Instead, he took the time to really connect with him, showing patience, encouragement, and so much positivity. Tom offered to go all the way around the Mini Trek with Cobie, being right by his side and supporting him every single step of the way. His energy and constant praise gave Cobie the confidence he needed and Cobie absolutely thrived because of him.
If it hadn’t been for Tom, Cobie wouldn’t have done the trek at all, and we would have just had to come home. Instead, Cobie completed the entire course! Even though he was too nervous to try the big zip line at the end, he finished the trek feeling proud, accomplished, and so much more confident and that is entirely down to Tom’s incredible support.
The whole team at Zip World Windermere were fantastic so friendly, helpful, and welcoming but Tom is honestly a real credit to them. It’s rare to come across someone who genuinely cares and goes the extra mile the way Tom did. He made what could have been a very stressful and upsetting day into an incredibly special and positive experience for our family.
We are truly grateful to Tom for taking the time to make such a difference for Cobie. We honestly can’t thank him enough and because of this amazing experience, we will definitely be back to visit again! Cobie is already excited to return and keep building on the confidence that Tom helped spark in him.
Thank you from the bottom of our hearts for everything you did for our little boy it truly meant the world to us.
翻译:我们参观了温德米尔高空滑索世界 (Zip World Windermere),并参加了迷你徒步。说实话,我们对汤姆的感激之情无以言表。为了我们患有自闭症和多动症的小男孩科比 (Cobie),他真的付出了巨大的努力。
科比一直很兴奋地想尝试高空绳索,但我们一到那里,紧张和焦虑就真的来了。他变得非常不知所措,说他不想尝试。就在这时,汤姆挺身而出,从一开始,他就表现得非常棒。
汤姆没有催促科比,也没有给他施加任何压力。相反,他花时间与科比建立真正的联系,展现出耐心、鼓励和积极的态度。汤姆主动提出陪科比走完整个迷你徒步之旅,在他身边陪伴,支持他的每一步。他的活力和不断的赞美给了科比所需的信心,科比也因此而茁壮成长。
如果没有汤姆,科比根本就无法完成这次徒步,我们也只能回家了。然而,科比完成了整个旅程!尽管他太紧张了,不敢尝试最后的大滑索,但他最终还是感到自豪、有成就感,而且更加自信,这完全归功于汤姆的大力支持。
温德米尔滑索世界(Zip World Windermere)的全体团队成员都非常棒,他们非常友好、乐于助人、热情好客,但汤姆真的功不可没。很少有人像汤姆一样真心实意地关心我们,并付出额外的努力。他把原本可能非常紧张和沮丧的一天,变成了我们全家一次非常特别、积极的经历。
我们非常感谢汤姆抽出时间为科比带来如此大的改变。我们真的对他感激不尽,也因为这次奇妙的经历,我们一定会再来拜访!科比已经迫不及待地想再次回到这里,并继续在汤姆帮助下重拾信心。
我们从心底感谢您为我们的小男孩所做的一切,这对我们来说真的意义重大。