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Tyler S
Tangatours的点评
点评：#tangaloomaislandresort
Went a few days ago, one of the Worst experience ever, we booked a tour for parasailing, we had one go at first, which charged us money, then the tour guide (Adam I believe) suggested that we go a second round and that it’ll be free of charge. After the experience, we went back to the counter and they tricked us and said they never said it was free and charged the second round even more expensive . These staff targets tourists who are not familiar with their rules, they are very smooth with their lie, probably not their first time tricking tourists into paying more since they think most of us are clueless and cannot complain. Almost everyone there that day was Asian, they probably tricked everyone into paying more since we can’t speak well or stand up for ourselves. I believe lots of people fell for their little tricks, we deserve an apology and possibly a refund. If we don’t receive an apology, we will escalate the situation and review this to social media and Queensland travel platforms because I believe I’m not the first person who fell for this. The tour guide also didn’t take any photos for us since he said it’ll be free and that he didn’t want to leave evidences for the counter to charge us. Not only after did he charge us extra, we even left with no photos. There were lots of bad comments about the staff on tripadvisor, please take consideration of the people and tourists who came excited and left disappointed.
Went a few days ago, one of the Worst experience ever, we booked a tour for parasailing, we had one go at first, which charged us money, then the tour guide (Adam I believe) suggested that we go a second round and that it’ll be free of charge. After the experience, we went back to the counter and they tricked us and said they never said it was free and charged the second round even more expensive . These staff targets tourists who are not familiar with their rules, they are very smooth with their lie, probably not their first time tricking tourists into paying more since they think most of us are clueless and cannot complain. Almost everyone there that day was Asian, they probably tricked everyone into paying more since we can’t speak well or stand up for ourselves. I believe lots of people fell for their little tricks, we deserve an apology and possibly a refund. If we don’t receive an apology, we will escalate the situation and review this to social media and Queensland travel platforms because I believe I’m not the first person who fell for this. The tour guide also didn’t take any photos for us since he said it’ll be free and that he didn’t want to leave evidences for the counter to charge us. Not only after did he charge us extra, we even left with no photos. There were lots of bad comments about the staff on tripadvisor, please take consideration of the people and tourists who came excited and left disappointed.
翻译：#tangaloomaislandresort
几天前去了，体验最差劲。我们订了个滑翔伞团，一开始玩了一次，还收了钱。后来导游（我记得是Adam）建议我们再玩一次，说是免费的。玩完之后，我们回到柜台，他们却耍了个花招，说他们从来没说过免费，结果第二次收费更高。这些工作人员专门针对不熟悉他们规矩的游客，他们撒谎撒得溜须拍马，这大概不是他们第一次骗游客多付钱了，因为他们觉得我们大多数人都不懂规矩，也抱怨不出来。那天几乎所有人都是亚洲人，他们大概是因为我们说话不好，也不善言辞，所以就骗大家多付钱。我觉得很多人都上他们的当了，我们应该得到一个道歉，甚至退款。如果我们没有收到道歉，我们会将此事上报到社交媒体和昆士兰旅游平台，因为我相信我不是第一个遇到这种情况的人。导游也没有给我们拍照，因为他说免费，不想留下证据让柜台收钱。之后他不仅额外收费，我们甚至连照片都没拍就离开了。猫途鹰上有很多关于工作人员的负面评论，请体谅那些兴致勃勃前来却失望而归的游客们。
几天前去了，体验最差劲。我们订了个滑翔伞团，一开始玩了一次，还收了钱。后来导游（我记得是Adam）建议我们再玩一次，说是免费的。玩完之后，我们回到柜台，他们却耍了个花招，说他们从来没说过免费，结果第二次收费更高。这些工作人员专门针对不熟悉他们规矩的游客，他们撒谎撒得溜须拍马，这大概不是他们第一次骗游客多付钱了，因为他们觉得我们大多数人都不懂规矩，也抱怨不出来。那天几乎所有人都是亚洲人，他们大概是因为我们说话不好，也不善言辞，所以就骗大家多付钱。我觉得很多人都上他们的当了，我们应该得到一个道歉，甚至退款。如果我们没有收到道歉，我们会将此事上报到社交媒体和昆士兰旅游平台，因为我相信我不是第一个遇到这种情况的人。导游也没有给我们拍照，因为他说免费，不想留下证据让柜台收钱。之后他不仅额外收费，我们甚至连照片都没拍就离开了。猫途鹰上有很多关于工作人员的负面评论，请体谅那些兴致勃勃前来却失望而归的游客们。
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