点评:My daughter in law visited the Blue Planet Aquarium on Tuesday 17th February. They purchased a family ticket at a cost of over £100. This was for two adults, one 3 Yr, one 13 and one 15. They were very unhappy with the ticket pricing as the two older children would have been classed as adults, which they are clearly not. They were as a family looking forward to seeing a variety of sea creatures at their visit. It took them around 1/2 hour to see what can best be described as very poor exhibits. Some of the site was closed for maintenance , it was dirty, and they couldn't use the outside park either.To say they were extremely disappointed with the display here and came back home with children who were not best pleased. This was a term time treat for the family and they felt very let down by their attraction.
They have asked for a speedy response and under the circumstances a full refund of the cost and look forward to hearing from them. Still waiting.
翻译:我的儿媳于2月17日星期二参观了蓝星球水族馆。他们购买了一张家庭套票,花费超过100英镑。套票包含两名成人、一个3岁、一个13岁和一个15岁的孩子。他们对票价非常不满,因为两个年龄较大的孩子会被算作成人,而他们显然不是。他们一家人原本期待着参观各种各样的海洋生物。然而,他们花了大约半个小时才看完,发现展品非常糟糕。部分区域因维护而关闭,环境脏乱,而且他们也无法使用室外公园。可以说,他们对这里的展览极其失望,孩子们也闷闷不乐地回家了。这原本是他们一家在学期期间的一次难得的旅行,却让他们感到非常失望。
他们已要求水族馆尽快回复,并希望在这种情况下获得全额退款,目前仍在等待回复。