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Beautiful Gardens (4 stars) – Terrible Staff Experience (1 star)
Skylands New Jersey Botanical Gardens的点评
点评：The gardens themselves are beautiful—lovely buildings, gorgeous plants, and a peaceful atmosphere. I've visited several times and always enjoyed the scenery.
However, security left a very negative impression during our most recent visit on Mother’s Day. As we arrived, a security guard aggressively yelled at us that the parking lot was full and wouldn't even allow us to stop momentarily to drop off passengers. So, we found parking elsewhere and returned on foot — only to be denied entry again!
It made no sense. The gardens were clearly not at capacity. The same guard refused to let us or other walk-in visitors use the restroom and made us wait outside for 30 to 40 minutes. When we were finally allowed in, we saw for ourselves that the parking lot was at least half empty, and the park was far from crowded.
The experience was incredibly frustrating and unnecessarily rude — especially on a day meant to be a celebration.
However, security left a very negative impression during our most recent visit on Mother’s Day. As we arrived, a security guard aggressively yelled at us that the parking lot was full and wouldn't even allow us to stop momentarily to drop off passengers. So, we found parking elsewhere and returned on foot — only to be denied entry again!
It made no sense. The gardens were clearly not at capacity. The same guard refused to let us or other walk-in visitors use the restroom and made us wait outside for 30 to 40 minutes. When we were finally allowed in, we saw for ourselves that the parking lot was at least half empty, and the park was far from crowded.
The experience was incredibly frustrating and unnecessarily rude — especially on a day meant to be a celebration.
翻译：花园本身非常漂亮——漂亮的建筑、绚丽的植物，以及宁静的氛围。我去过几次，每次都很喜欢那里的风景。
然而，最近一次母亲节去的时候，保安给我们留下了非常不好的印象。我们刚到的时候，一名保安粗暴地对我们吼叫，说停车场已经满了，甚至不允许我们停车让乘客下车。于是，我们另找了个停车位，步行返回——结果又被拒绝入内！
这太不可思议了。花园显然已经人满为患。同一个保安不让我们和其他来访的游客使用洗手间，还让我们在外面等了30到40分钟。等我们终于被允许进去的时候，我们亲眼看到停车场至少有一半是空的，而公园里根本就没有什么人。
这段经历令人沮丧，而且毫无必要地粗鲁——尤其是在一个应该庆祝的日子。
然而，最近一次母亲节去的时候，保安给我们留下了非常不好的印象。我们刚到的时候，一名保安粗暴地对我们吼叫，说停车场已经满了，甚至不允许我们停车让乘客下车。于是，我们另找了个停车位，步行返回——结果又被拒绝入内！
这太不可思议了。花园显然已经人满为患。同一个保安不让我们和其他来访的游客使用洗手间，还让我们在外面等了30到40分钟。等我们终于被允许进去的时候，我们亲眼看到停车场至少有一半是空的，而公园里根本就没有什么人。
这段经历令人沮丧，而且毫无必要地粗鲁——尤其是在一个应该庆祝的日子。
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