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Disrespectful and Unprofessional Manager – Extremely Disappointing Experience
The Jungle Adventure Play的点评
点评：Visited The Jungle Adventure Play (North Lakes) on 26 September and was shocked by the conduct of a manager. After I politely asked not to be called “my friend” and instead addressed as “sir,” she became visibly irritated. On my way out, in front of other staff, she sarcastically said “goodbye friend” with a smirk—clearly mocking me.
When I calmly raised the issue, she dismissed my concern and claimed I “didn’t ask nicely.” This is unacceptable behavior from anyone, let alone a manager who should set the standard for professionalism. It was humiliating, disrespectful, and completely against the venue’s own Code of Conduct and basic customer service principles.
If this is how management treats paying customers, it raises serious questions about the culture and training at this venue. I strongly urge others to think twice before visiting until they address these issues.
When I calmly raised the issue, she dismissed my concern and claimed I “didn’t ask nicely.” This is unacceptable behavior from anyone, let alone a manager who should set the standard for professionalism. It was humiliating, disrespectful, and completely against the venue’s own Code of Conduct and basic customer service principles.
If this is how management treats paying customers, it raises serious questions about the culture and training at this venue. I strongly urge others to think twice before visiting until they address these issues.
翻译：9月26日，我去了丛林探险乐园（北湖区），一位经理的行为让我震惊。我礼貌地要求她不要称呼我为“我的朋友”，而是称呼她为“先生”，结果她明显很生气。我离开时，当着其他工作人员的面，她带着一丝冷笑，讽刺地说了一句“再见，朋友”，显然是在嘲笑我。
当我平静地提出这个问题时，她却不予理会，并声称我“没有礼貌地提出要求”。这种行为对任何人来说都是不可接受的，更何况是一个应该树立专业水准的经理。这种行为令人感到羞辱，毫无尊重，完全违背了场馆自身的行为准则和基本的客户服务原则。
如果管理层就是这样对待付费顾客的，那么这无疑对这家场馆的文化和员工培训提出了严重的质疑。我强烈建议其他人在前往之前三思而后行，直到他们解决这些问题为止。
当我平静地提出这个问题时，她却不予理会，并声称我“没有礼貌地提出要求”。这种行为对任何人来说都是不可接受的，更何况是一个应该树立专业水准的经理。这种行为令人感到羞辱，毫无尊重，完全违背了场馆自身的行为准则和基本的客户服务原则。
如果管理层就是这样对待付费顾客的，那么这无疑对这家场馆的文化和员工培训提出了严重的质疑。我强烈建议其他人在前往之前三思而后行，直到他们解决这些问题为止。
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