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Do not waste your time or money visiting
Sand Bay的点评
点评：On arrival for a themed 60s/70s weekend organised by BCM Festivals and Get2Events on the 15th November for a three night stay,
We were greeted at reception by a very rude receptionist !! NO Good afternoon. Welcome to Sand Bay, and we hope you enjoy your stay with us !!
INSTEAD she informed us we had to fill in a registration form and to come back at 2pm to check in.....she didnt say your welcome to go to the cafe for a drink while your waiting for your check in time she wasn't at all helpful or pleasant. We checked in at 2 p.m., and we had upgraded for the classic to the club chalet.
The bed and bedding is awful, and if this is the club standard, I would hate to see the classic chalet.
The food is bland and it's like being in a school canteen.
The room where the entertainment is on hasn't enough tables and seats for the number of tickets they have sold for this event.
The drinks are poor quality and very expensive !!!
I asked for Smirnoff vodka instead of the non branded on offer they were serving. It cost my party £36 for 3 double vodkas and coke and a pint of soap water cider !!!! Disgraceful!!
I had to go to reception to ask for an extra duvet has it was very cold the previous night
She looked at me and asked me, " Do you want something? "!!! Well yes, that's why I am standing at the reception desk !!
I've worked in customer service for many years and would never dream of talking or treating any customer in this way !!
BCM entertainment was fantastic first night with Racey and Union Gap, but following lunch St Cecelia is 50,s not what was advertised 60-70,s weekend. Personally, we didn't book to see a 50 s band.
Think the management of Pontins Sand Bay need to address their staff and offer some training in how to treat customers !!
I WOULD NEVER RETURN AND WOULD NEVER RECOMMEND PONTINS.
We are cutting our stay short and going home
And spend my hard earned cash elsewhere,
And would tell anyone thinking of visiting here. DONT WASTE YOUR TIME OR MONEY.
We were greeted at reception by a very rude receptionist !! NO Good afternoon. Welcome to Sand Bay, and we hope you enjoy your stay with us !!
INSTEAD she informed us we had to fill in a registration form and to come back at 2pm to check in.....she didnt say your welcome to go to the cafe for a drink while your waiting for your check in time she wasn't at all helpful or pleasant. We checked in at 2 p.m., and we had upgraded for the classic to the club chalet.
The bed and bedding is awful, and if this is the club standard, I would hate to see the classic chalet.
The food is bland and it's like being in a school canteen.
The room where the entertainment is on hasn't enough tables and seats for the number of tickets they have sold for this event.
The drinks are poor quality and very expensive !!!
I asked for Smirnoff vodka instead of the non branded on offer they were serving. It cost my party £36 for 3 double vodkas and coke and a pint of soap water cider !!!! Disgraceful!!
I had to go to reception to ask for an extra duvet has it was very cold the previous night
She looked at me and asked me, " Do you want something? "!!! Well yes, that's why I am standing at the reception desk !!
I've worked in customer service for many years and would never dream of talking or treating any customer in this way !!
BCM entertainment was fantastic first night with Racey and Union Gap, but following lunch St Cecelia is 50,s not what was advertised 60-70,s weekend. Personally, we didn't book to see a 50 s band.
Think the management of Pontins Sand Bay need to address their staff and offer some training in how to treat customers !!
I WOULD NEVER RETURN AND WOULD NEVER RECOMMEND PONTINS.
We are cutting our stay short and going home
And spend my hard earned cash elsewhere,
And would tell anyone thinking of visiting here. DONT WASTE YOUR TIME OR MONEY.
翻译：11 月 15 日，我们抵达 BCM Festivals 和 Get2Events 组织的 60 年代/70 年代主题周末，并入住三晚，
我们在接待处受到了一位非常粗鲁的接待员的欢迎！！没有下午好。欢迎来到 Sand Bay，希望您在这里过得愉快！！
相反，她告诉我们必须填写登记表，并于下午 2 点回来办理入住手续.....她没有说欢迎您在等待入住时间时去咖啡馆喝一杯，她一点也不乐于助人，也不友好。我们下午 2 点办理入住手续，并将经典房升级为俱乐部小屋。
床和床上用品很糟糕，如果这是俱乐部的标准，我讨厌看到经典小屋。
食物乏味，就像在学校食堂一样。
娱乐室没有足够的桌子和座位来容纳他们为这次活动售出的门票数量。
饮料质量差，非常昂贵！！！
我要了 Smirnoff 伏特加，而不是他们提供的非品牌伏特加。我的团队花了 36 英镑买了 3 杯双份伏特加、可乐和一品脱肥皂水苹果酒！！！！太丢脸了！！
我不得不去前台要额外的羽绒被，因为前一天晚上很冷
她看着我问我，“你要什么吗？”！！！好吧，是的，这就是我站在前台的原因！！
我在客户服务部门工作了很多年，从来没有想过以这种方式与客户交谈或对待客户！！
BCM 娱乐活动第一晚与 Racey 和 Union Gap 一起精彩，但午餐后，St Cecelia 的周末是 50 年代，而不是广告上说的 60-70 年代。就个人而言，我们预订的不是 50 年代乐队。
认为 Pontins Sand Bay 的管理层需要解决他们的员工问题并提供一些如何对待客户的培训！！
我永远不会再来，也不会推荐 PONTINS。
我们要缩短逗留时间回家
把我辛苦赚来的钱花在其他地方，
并会告诉任何想来这里的人。不要浪费你的时间和金钱。
我们在接待处受到了一位非常粗鲁的接待员的欢迎！！没有下午好。欢迎来到 Sand Bay，希望您在这里过得愉快！！
相反，她告诉我们必须填写登记表，并于下午 2 点回来办理入住手续.....她没有说欢迎您在等待入住时间时去咖啡馆喝一杯，她一点也不乐于助人，也不友好。我们下午 2 点办理入住手续，并将经典房升级为俱乐部小屋。
床和床上用品很糟糕，如果这是俱乐部的标准，我讨厌看到经典小屋。
食物乏味，就像在学校食堂一样。
娱乐室没有足够的桌子和座位来容纳他们为这次活动售出的门票数量。
饮料质量差，非常昂贵！！！
我要了 Smirnoff 伏特加，而不是他们提供的非品牌伏特加。我的团队花了 36 英镑买了 3 杯双份伏特加、可乐和一品脱肥皂水苹果酒！！！！太丢脸了！！
我不得不去前台要额外的羽绒被，因为前一天晚上很冷
她看着我问我，“你要什么吗？”！！！好吧，是的，这就是我站在前台的原因！！
我在客户服务部门工作了很多年，从来没有想过以这种方式与客户交谈或对待客户！！
BCM 娱乐活动第一晚与 Racey 和 Union Gap 一起精彩，但午餐后，St Cecelia 的周末是 50 年代，而不是广告上说的 60-70 年代。就个人而言，我们预订的不是 50 年代乐队。
认为 Pontins Sand Bay 的管理层需要解决他们的员工问题并提供一些如何对待客户的培训！！
我永远不会再来，也不会推荐 PONTINS。
我们要缩短逗留时间回家
把我辛苦赚来的钱花在其他地方，
并会告诉任何想来这里的人。不要浪费你的时间和金钱。
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