点评:I booked and paid for a swim session at the lido with my young son and sister. We stayed for the entirety of the session and I had managed to forget to pay for parking while getting everything and everyone out of the car as we arrived. Fast forward a week or so and I get a parking fine from parking eye for £100!! The 4 hours parking only costs 8.60 apparently.
I looked on the Sandford park lido website and the FAQ section has a question “What if I forget to pay for parking” and the answer they list is to contact reception or the admin email so they can help you as best as they can”
Well let me tell you the level of help that they define as “best as we can”
It’s nothing. Zero. Zip. Zilch. They are simply not interested in helping at all. I offered to pay the amount to them that they would have lost by me forgetting on the day but again, not interested.
A very sour experience from what was a nice day.
翻译:我和年幼的儿子和妹妹预订了露天游泳池的游泳课程并支付了费用。我们待了整个游泳课程,到达后我把车里所有东西和人都收拾好,却忘了付停车费。快进一周左右,我收到了停车罚款,罚款 100 英镑!!4 小时停车费似乎只需 8.60 英镑。
我查看了 Sandford 公园露天游泳池的网站,常见问题解答部分有一个问题“如果我忘记付停车费怎么办”,他们列出的答案是联系接待处或管理员电子邮件,以便他们尽最大努力为您提供帮助”
好吧,让我告诉你他们定义为“尽我们所能”的帮助水平
什么都没有。零。零。零。他们根本不想帮忙。我提出向他们支付我当天忘记支付的金额,但他们还是不感兴趣。
本来美好的一天却变成了一次非常糟糕的经历。