点评:China Tours did a wonderful job, setting up a custom family trip to Chengdu, Zhangjiajie and Shanghai and with arrangements to visit my ancestral home in Taishan, in Guangdong province. It immediately followed an earlier tour which, I took solo with G Adventures (separate review). Originally planned for only family members, we had to make several changes, mostly due to medical issues. Dora from China Tours was our main online contact, showing great patience and flexibility in making these changes to hotels (all five star, such as the Grand Central in Shanghai and the Pullman in ZJJ), drivers and guides (guides all spoke English well and all vehicles would be equivalent to Didi XL Premium) and ticketing (not easy, as tickets to all tourist venues are linked to individual passports). My visit to Taishan was especially challenging, since it ocurred during the massive Canton Trade Fair. An earlier contact with another agency suggested by AI, requesting a driver and translator (I speak only rudimentary Taishanese) was met with a response that all English speaking guides were booked up for October. Dora stayed in contact, despite the challenge of a 12 hour time difference (I'm in New York City, with family members in NJ and California). They provided the guides with guidelines of what to see in each city made easier because of our group size (originally 4, but ended up 2-3). While not inexpensive, the services provided by China Tours was well worth it to my family.
翻译:China Tours的表现非常出色:他们为我们精心安排了一次定制家庭旅行,路线涵盖了成都、张家界和上海,还安排了参观我在广东省台山的祖籍地的行程。这次旅行紧接在我独自跟随G Adventures进行的一次旅行之后(相关评价另见)。原本计划只有家人一同出行,但由于一些健康方面的原因,我们不得不做出多处调整。China Tours的Dora是我们主要的线上联络人。在对酒店(均为五星级,如上海的锦江饭店和郑州的铂尔曼酒店)、司机与导游(所有导游英语水平都很好,所有车辆都相当于滴滴特惠快车级别)以及票务安排(这并不容易,因为所有旅游景点的门票都与个人护照信息绑定)进行调整时,他展现出了极大的耐心与灵活性。我的泰山之行尤为棘手,因为当时正值规模庞大的广交会期间。之前,我通过人工智能的推荐联系了另一家旅行社,请求为他们安排一名司机兼翻译(我只会一点台山话)。然而得到的回复是:10月份所有会说英语的导游都已被预订一空。尽管存在12小时的时差带来的不便(我在纽约市,家人则分别住在新泽西州和加利福尼亚州),多拉仍坚持与我保持联系。由于我们团队的人数较少(最初是4人,最后变成2至3人),他们为我们提供了每个城市值得游览的景点的建议,这大大便利了我们的行程安排。虽然价格不算便宜,但中国旅游提供的服务对我们全家来说绝对物有所值。