点评:Have to say for a 5 * establishment fell below expectations! Ladies changing area disappointing with lots of small details that could be easily fixed:
‘Musty smelling lockers, worn and jaded toiletries in very basic showers
Paint peeling in toilets, broken or missing hooks in cubicles.
Rainfall showers in hydrotherapy area was covered in rust when I looked up
Just so unexpected! I have been to many spa days/breaks all over country so know what to expect……
Did not have treatment so can not comment on that
Lunch however was delicious and staff amazing in restaurant although we waited an age !
Nothing major was amiss but whole place just felt jaded and a little grubby
For the price charged and I believe recent subscription increases this is not what you would expect
I looked for a staff member to relate this to when I was leaving but none on reception!
翻译:不得不说,对于一家五星级酒店来说,它的表现低于预期!女更衣区令人失望,很多小细节其实很容易改进:
储物柜散发着霉味,淋浴间设施简陋,洗漱用品也磨损严重
卫生间油漆剥落,隔间挂钩损坏或缺失
我抬头一看,水疗区的花洒已经锈迹斑斑
真是出乎意料!我去过全国各地的水疗日/假期,所以知道会发生什么……
我没有体验过水疗,所以无法评论
不过午餐很美味,餐厅的员工也很棒,虽然我们等了很久!
没有什么大问题,但整个地方感觉有些陈旧和肮脏
考虑到收费标准,而且我相信最近会员费上涨了,这跟你想象的不太一样
我离开的时候想找个工作人员解释一下这件事,但前台没有一个人!