点评:Steer clear of this venue.
No people seem to work there. Its all forced thro their app (with their permissions or it doesnt work). Cant get in touch with them by phone and they dont respond to emails.
Bought tickets thro ticketmaster. Ticketmaster informed me the venue deals with the tickets. Tried to contact venue via their preferred method of email. Auto response said response could be up to 5 days. Still waiting and its well over a week since.
Tried to phone booking office via number given on THEIR OWN website. Got through to a cafe.
Forced to download their app and the permissions they want (but i dont even want their app).
This venue has absolutely no customer support at all. Their prices are very high, and not justifiable when they are not at all accessible to their customers.
I would stay steer clear of buying tickets for this venue. They dont seem to have anyone actually working for them in tickets / booking office at all.
Now they are spamming me with surveys for what events id like to see - when they haven't given me the courtesy of any responses to my emails.
On top of that the parking nearby is another £8 and no disabled concession
翻译:千万别去这家场馆。
那里好像根本没人工作。所有操作都必须通过他们的App(需要授权才能使用)。电话联系不上,邮件也不回复。
我通过Ticketmaster买了票。Ticketmaster告诉我票务由场馆负责。我尝试通过他们推荐的邮件联系场馆,自动回复说最多需要5天才能回复。到现在已经超过一周了,我还在等。
我尝试拨打他们自己网站上提供的订票电话,结果接通的是一家咖啡馆。
他们强迫我下载他们的App,并授予我他们想要的权限(但我根本不想用他们的App)。
这家场馆完全没有客服。他们的票价非常高,但客服却如此不给力,这完全不合理。
我建议大家千万别去这家场馆买票。他们似乎根本没有人在负责票务/订票。
现在他们不停地给我发调查问卷,问我想看什么活动——可他们连回复我的邮件都没给过我。
更糟糕的是,附近的停车位还要8英镑,而且没有残疾人优惠。