点评:I am writing to provide feedback on my visit to your facility yesterday, which was my first time visiting with my husband. Unfortunately, our experience was very disappointing and did not meet our expectations.
We encountered several issues with the amenities:
- Pool Temperature: The water in the swimming pool was cold.
- Sauna/Steam Room: The sauna temperature was insufficient, and the steam room was out of service.
- Jacuzzi/Bubble Beds: The ability to control the jacuzzi or bubble beds was not possible as the buttons were non-functional, and the features operated automatically, which was frustrating.
In addition, the locker room facilities were problematic:
- Lockers: The majority of the lockers were broken. I had to move four times to find one that would properly close.
- Hair Dryers: Both air dryers in the female changing room were out of order, forcing me to leave with wet hair, which is unsuitable given the current November weather and low temperatures.
Given these issues, we were quite disappointed with our experience. We had high expectations for a premium spa experience, and we are now considering paying more to use a different spa with properly maintained facilities and suitable water/sauna temperatures.
翻译:我写这封信是为了反馈我昨天和丈夫第一次光顾贵处的体验。很遗憾,我们的体验非常令人失望,远未达到我们的预期。
我们在设施方面遇到了一些问题:
- 泳池水温:泳池水很冷。
- 桑拿/蒸汽房:桑拿房温度不够,蒸汽房也无法使用。
- 按摩浴缸/气泡床:按摩浴缸和气泡床的按钮都失灵了,无法控制,只能自动运行,这令人非常恼火。
此外,更衣室的设施也存在问题:
- 储物柜:大部分储物柜都坏了。我换了四次才找到一个能正常关上的。
- 吹风机:女更衣室里的两台吹风机都坏了,害得我头发湿漉漉地离开,考虑到十一月的天气和低温,这实在是不合适。
鉴于这些问题,我们对这次体验非常失望。我们对高级水疗体验抱有很高的期望,现在我们正在考虑多花些钱去另一家设施维护良好、水温/桑拿温度适宜的水疗中心。