旅行
账户
Terri S
Disappointing
Anchor D Outfitting的点评
点评：I booked the 4-day Adventurer ride with Anchor D based on a recommendation from a FB group. I have always wanted to ride into the Rockies on horseback. Well, now I can say that I've done that. But that's about all.
Anchor D is seriously lacking in hospitality and customer service.
My trip included 6 women ages from mid-50's to mid-60's with various levels of riding experience.
I arrived early on the morning of the trip. I wanted to leave plenty of time in case I got lost. Vic and Dewey (owner) were friendly enough. But Rebecca (office manager) barely spoke. Didn't greet me when I walked into the office. Was rather curt in speaking to me. At the time I figured maybe she was just having a bad day. But it turned out that most of the people involved were rather standoffish.
Our wranglers, Daniela and Juliana, were two women late 20's to mid-30's. They were polite, and friendly enough when one of the guests spoke to them, but they made zero effort to engage the guests. When we stopped for lunch, the guests sat together to get to know each other and chat, but the two wranglers went off by themselves and didn't bother with the guests. I would have expected the wranglers to engage the guests but they didn't. It was as though they weren't being paid for their lunch hour so they didn't bother with us. Gradually, towards the end of day two, Juliana became a bit more friendly and forthcoming as we were riding the trails.
I had been told we would ride for 4 to 6 hours per day, but it was more like 8 hours for the first three days. And in that 8+ hours we were only allowed to get off our horses for lunch. There were no breaks to give the horses and riders a break or to stretch our legs etc. Although they did allow the horses to stop and drink at the rivers we crossed. The riders could have used a break now and then too.
The wranglers were also somewhat cagy about where we would be riding and for how long. It seemed as though they didn't want to tell us that these would be 8+ hour days. They could have given us a description of what our days would look like. Or shown us on a map where we would be going and what we would see. But there was none of this and no attempt to generate enthusiasm for the next day's ride.
The food was adequate. Breakfasts and dinners were hot meals. And no, neither the wranglers nor the cook, Francesca, (also around the same age group) joined us for any of these meals either. Lunches each day were a cold cut sandwich, a rice crispy square or a brownie, and an apple.
Also, my horse Pickles's saddle kept slipping off to the left side and I had to keep putting all my weight in the right stirrup and tugging the horn to get the saddle back on straight. The wrangler said it was because the horse was so round that no matter how tight her girth was, the saddle kept slipping. I had never heard of that before. And I was pretty tired of either correcting the saddle, or riding cockeyed, by the end of the 2nd day.
I ended up not riding out on the 3rd day but chose to stay back at the camp to relax. I decided I was not up to 8+ hours in the saddle. I had already seen and photographed some spectacular views, but decided that the price of 8 hours in the saddle, being brushed up against trees and mostly just looking at forests was not worth the price for one or two more spectacular views. I did not see hide nor hair of our cook while I spent the day at camp. But my packed lunch showed up in my lawn chair while I was away from the campfire area for a few minutes.
Another guest rode Pickles on the 3rd day and had the same problem with the saddle slipping to the left. On the 4th day they brought out a different horse and took Pickles back to the ranch. The wranglers said it was because of a problem with a shoe. Maybe. Or maybe they finally decided it wasn't good to put guests on a horse who's saddle wouldn't stay on straight.
Francesca also had brought a guitar with her and had said she was going to play for us on the last night. That didn't happen. We guests waited by the fire but Francesca just did the after dinner clean-up and that was the last we saw of her. And we were all exhausted from riding so we went off to bed. Maybe Francesca was still planning to play for us, and had she said so we would have stayed up for that. But again there was no communication
The biggest negative overall was the lack of any effort made to enhance the experience of the quests. The ranch basically did what they advertised, provided horses, meals, and tents, but just that and not one iota more.
I might have come away from this experience thinking that this is what a horseback riding adventure was always like, but two of the women in our group had ridden these types of 4 or 5 day trips out of other ranches and described a much different and better experience. Friendlier staff, better meals, better views, breaks from riding during the day, etc. etc.
This was always going to be a one-off for me since I'm 66 years old. So I won't be returning to Anchor D, or anywhere else. But if you're thinking of doing a trip like this I would suggest doing your research and booking with a different ranch.
Anchor D is seriously lacking in hospitality and customer service.
My trip included 6 women ages from mid-50's to mid-60's with various levels of riding experience.
I arrived early on the morning of the trip. I wanted to leave plenty of time in case I got lost. Vic and Dewey (owner) were friendly enough. But Rebecca (office manager) barely spoke. Didn't greet me when I walked into the office. Was rather curt in speaking to me. At the time I figured maybe she was just having a bad day. But it turned out that most of the people involved were rather standoffish.
Our wranglers, Daniela and Juliana, were two women late 20's to mid-30's. They were polite, and friendly enough when one of the guests spoke to them, but they made zero effort to engage the guests. When we stopped for lunch, the guests sat together to get to know each other and chat, but the two wranglers went off by themselves and didn't bother with the guests. I would have expected the wranglers to engage the guests but they didn't. It was as though they weren't being paid for their lunch hour so they didn't bother with us. Gradually, towards the end of day two, Juliana became a bit more friendly and forthcoming as we were riding the trails.
I had been told we would ride for 4 to 6 hours per day, but it was more like 8 hours for the first three days. And in that 8+ hours we were only allowed to get off our horses for lunch. There were no breaks to give the horses and riders a break or to stretch our legs etc. Although they did allow the horses to stop and drink at the rivers we crossed. The riders could have used a break now and then too.
The wranglers were also somewhat cagy about where we would be riding and for how long. It seemed as though they didn't want to tell us that these would be 8+ hour days. They could have given us a description of what our days would look like. Or shown us on a map where we would be going and what we would see. But there was none of this and no attempt to generate enthusiasm for the next day's ride.
The food was adequate. Breakfasts and dinners were hot meals. And no, neither the wranglers nor the cook, Francesca, (also around the same age group) joined us for any of these meals either. Lunches each day were a cold cut sandwich, a rice crispy square or a brownie, and an apple.
Also, my horse Pickles's saddle kept slipping off to the left side and I had to keep putting all my weight in the right stirrup and tugging the horn to get the saddle back on straight. The wrangler said it was because the horse was so round that no matter how tight her girth was, the saddle kept slipping. I had never heard of that before. And I was pretty tired of either correcting the saddle, or riding cockeyed, by the end of the 2nd day.
I ended up not riding out on the 3rd day but chose to stay back at the camp to relax. I decided I was not up to 8+ hours in the saddle. I had already seen and photographed some spectacular views, but decided that the price of 8 hours in the saddle, being brushed up against trees and mostly just looking at forests was not worth the price for one or two more spectacular views. I did not see hide nor hair of our cook while I spent the day at camp. But my packed lunch showed up in my lawn chair while I was away from the campfire area for a few minutes.
Another guest rode Pickles on the 3rd day and had the same problem with the saddle slipping to the left. On the 4th day they brought out a different horse and took Pickles back to the ranch. The wranglers said it was because of a problem with a shoe. Maybe. Or maybe they finally decided it wasn't good to put guests on a horse who's saddle wouldn't stay on straight.
Francesca also had brought a guitar with her and had said she was going to play for us on the last night. That didn't happen. We guests waited by the fire but Francesca just did the after dinner clean-up and that was the last we saw of her. And we were all exhausted from riding so we went off to bed. Maybe Francesca was still planning to play for us, and had she said so we would have stayed up for that. But again there was no communication
The biggest negative overall was the lack of any effort made to enhance the experience of the quests. The ranch basically did what they advertised, provided horses, meals, and tents, but just that and not one iota more.
I might have come away from this experience thinking that this is what a horseback riding adventure was always like, but two of the women in our group had ridden these types of 4 or 5 day trips out of other ranches and described a much different and better experience. Friendlier staff, better meals, better views, breaks from riding during the day, etc. etc.
This was always going to be a one-off for me since I'm 66 years old. So I won't be returning to Anchor D, or anywhere else. But if you're thinking of doing a trip like this I would suggest doing your research and booking with a different ranch.
翻译：根据 FB 群组的推荐，我预订了 Anchor D 的 4 天冒险者骑行。我一直想骑马去落基山脉。好吧，现在我可以说我做到了。但仅此而已。
Anchor D 严重缺乏热情好客和客户服务。
我的旅行团包括 6 名女性，年龄从 50 多岁到 60 多岁，骑马经验各不相同。
我在旅行当天早上很早就到了。我想留出足够的时间以防迷路。 Vic 和 Dewey（老板）很友好。但 Rebecca（办公室经理）几乎不说话。当我走进办公室时没有跟我打招呼。跟我说话很生硬。当时我想她可能只是心情不好。但结果发现，大多数参与其中的人都相当冷淡。
我们的牧马人 Daniela 和 Juliana 是两位 20 多岁到 30 多岁的女性。他们很有礼貌，当有客人和他们说话时，他们也足够友好，但他们没有努力与客人交流。当我们停下来吃午饭时，客人们坐在一起互相认识并聊天，但两位牧马人独自走了，没有打扰客人。我本以为牧马人会和客人交谈，但他们没有。就好像他们午餐时间没有得到报酬一样，所以他们没有打扰我们。渐渐地，在第二天快结束时，当我们骑马穿越小径时，朱莉安娜变得更加友好和乐于助人。
我被告知我们每天要骑马 4 到 6 个小时，但前三天更像是 8 个小时。在那 8 个多小时里，我们只被允许下马吃午饭。没有休息时间让马匹和骑手休息或伸展腿等。尽管他们确实允许马匹在我们穿过的河边停下来喝水。骑手们有时也需要休息一下。
牧马人对于我们要去哪里以及要骑多久也有些谨慎。他们似乎不想告诉我们这些日子要骑 8 个小时以上。他们本可以给我们描述一下我们的日子会是什么样子。或者在地图上给我们看我们要去哪里以及会看到什么。但是他们没有提供这些，也没有试图激发人们对第二天骑行的热情。
食物还不错。早餐和晚餐都是热食。牧马人和厨师 Francesca（年龄也差不多）都没有和我们一起吃这些饭。每天的午餐都是冷切三明治、脆米饼或布朗尼蛋糕和一个苹果。
此外，我的马 Pickles 的马鞍一直滑到左边，我不得不把所有的重量都压在右边的马镫上，拉着马角把马鞍拉直。牧马人说这是因为这匹马太胖了，无论它的肚带有多紧，马鞍都会打滑。我以前从未听说过。到了第二天结束时，我已经厌倦了调整马鞍或歪着身子骑行。
第三天我最终没有出去骑马，而是选择留在营地放松。我决定在马鞍上待 8 个小时以上。我已经看到并拍摄了一些壮观的景色，但我认为在马鞍上待 8 个小时、与树木擦肩而过、大部分时间只是看森林，不值得为了一两个更壮观的景色而付出这个代价。我在营地度过的一天里，没有看到我们厨师的踪影。但是当我离开篝火区几分钟时，我的午餐盒出现在了我的草坪椅上。
第三天，另一位客人骑着 Pickles，也遇到了同样的问题，马鞍向左滑动。第四天，他们带了另一匹马，把皮克尔斯带回了牧场。牧马人说是因为马蹄铁有问题。也许吧。或者他们最终决定，让客人骑一匹马鞍不直的马是不好的。
弗朗西斯卡还带了一把吉他，说她会在最后一晚为我们演奏。那并没有发生。我们这些客人在火炉边等着，但弗朗西斯卡只是在晚餐后打扫卫生，那是我们最后一次见到她。我们都骑得筋疲力尽，所以我们就去睡觉了。也许弗朗西斯卡还打算为我们演奏，如果她这么说，我们会熬夜听。但同样没有沟通
总的来说，最大的缺点是没有做出任何努力来提升任务的体验。牧场基本上做了他们宣传的事情，提供马匹、食物和帐篷，但仅此而已，没有一点其他的。
我可能在这次经历之后会认为骑马冒险一直都是这样的，但我们团队中的两位女士在其他牧场也经历过这种为期 4 或 5 天的旅行，她们描述了一次截然不同、更美好的经历。工作人员更友好、餐食更好、景色更美、白天骑马休息时间更长等等。
因为我今年 66 岁了，所以这对我来说永远是一次难忘的经历。所以我不会再回到 Anchor D 或其他地方。但是，如果您打算进行这样的旅行，我建议您进行研究并预订其他牧场。
Anchor D 严重缺乏热情好客和客户服务。
我的旅行团包括 6 名女性，年龄从 50 多岁到 60 多岁，骑马经验各不相同。
我在旅行当天早上很早就到了。我想留出足够的时间以防迷路。 Vic 和 Dewey（老板）很友好。但 Rebecca（办公室经理）几乎不说话。当我走进办公室时没有跟我打招呼。跟我说话很生硬。当时我想她可能只是心情不好。但结果发现，大多数参与其中的人都相当冷淡。
我们的牧马人 Daniela 和 Juliana 是两位 20 多岁到 30 多岁的女性。他们很有礼貌，当有客人和他们说话时，他们也足够友好，但他们没有努力与客人交流。当我们停下来吃午饭时，客人们坐在一起互相认识并聊天，但两位牧马人独自走了，没有打扰客人。我本以为牧马人会和客人交谈，但他们没有。就好像他们午餐时间没有得到报酬一样，所以他们没有打扰我们。渐渐地，在第二天快结束时，当我们骑马穿越小径时，朱莉安娜变得更加友好和乐于助人。
我被告知我们每天要骑马 4 到 6 个小时，但前三天更像是 8 个小时。在那 8 个多小时里，我们只被允许下马吃午饭。没有休息时间让马匹和骑手休息或伸展腿等。尽管他们确实允许马匹在我们穿过的河边停下来喝水。骑手们有时也需要休息一下。
牧马人对于我们要去哪里以及要骑多久也有些谨慎。他们似乎不想告诉我们这些日子要骑 8 个小时以上。他们本可以给我们描述一下我们的日子会是什么样子。或者在地图上给我们看我们要去哪里以及会看到什么。但是他们没有提供这些，也没有试图激发人们对第二天骑行的热情。
食物还不错。早餐和晚餐都是热食。牧马人和厨师 Francesca（年龄也差不多）都没有和我们一起吃这些饭。每天的午餐都是冷切三明治、脆米饼或布朗尼蛋糕和一个苹果。
此外，我的马 Pickles 的马鞍一直滑到左边，我不得不把所有的重量都压在右边的马镫上，拉着马角把马鞍拉直。牧马人说这是因为这匹马太胖了，无论它的肚带有多紧，马鞍都会打滑。我以前从未听说过。到了第二天结束时，我已经厌倦了调整马鞍或歪着身子骑行。
第三天我最终没有出去骑马，而是选择留在营地放松。我决定在马鞍上待 8 个小时以上。我已经看到并拍摄了一些壮观的景色，但我认为在马鞍上待 8 个小时、与树木擦肩而过、大部分时间只是看森林，不值得为了一两个更壮观的景色而付出这个代价。我在营地度过的一天里，没有看到我们厨师的踪影。但是当我离开篝火区几分钟时，我的午餐盒出现在了我的草坪椅上。
第三天，另一位客人骑着 Pickles，也遇到了同样的问题，马鞍向左滑动。第四天，他们带了另一匹马，把皮克尔斯带回了牧场。牧马人说是因为马蹄铁有问题。也许吧。或者他们最终决定，让客人骑一匹马鞍不直的马是不好的。
弗朗西斯卡还带了一把吉他，说她会在最后一晚为我们演奏。那并没有发生。我们这些客人在火炉边等着，但弗朗西斯卡只是在晚餐后打扫卫生，那是我们最后一次见到她。我们都骑得筋疲力尽，所以我们就去睡觉了。也许弗朗西斯卡还打算为我们演奏，如果她这么说，我们会熬夜听。但同样没有沟通
总的来说，最大的缺点是没有做出任何努力来提升任务的体验。牧场基本上做了他们宣传的事情，提供马匹、食物和帐篷，但仅此而已，没有一点其他的。
我可能在这次经历之后会认为骑马冒险一直都是这样的，但我们团队中的两位女士在其他牧场也经历过这种为期 4 或 5 天的旅行，她们描述了一次截然不同、更美好的经历。工作人员更友好、餐食更好、景色更美、白天骑马休息时间更长等等。
因为我今年 66 岁了，所以这对我来说永远是一次难忘的经历。所以我不会再回到 Anchor D 或其他地方。但是，如果您打算进行这样的旅行，我建议您进行研究并预订其他牧场。
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