点评:I have been to this spa many many times, so I can tell the slight differences each time. The staff are wonderful, absolutely no issues there whatsoever... its the facilities and the cost now. This is no longer a 5 or 4 star facility. Each time I go, there are more areas closed for maintenance or not working. Steam room or shower in womens only area, at least 1 of those every time. The main jacuzzi was out of order this time, the one for couples.. real big issue. There just seems to be more and more every time I go, so its clear maintaining the spa is gone down hill. The Manager needs to get on top of this, the standard is slipping. 5 star spas do not have such issues on an ongoing basis.
The cost has gone up, the lunch is less and less each visit ( smaller coffee, no cream and now 1 pot jam between 2 people ) Paying a lot more for this package now than we did when we started to go up for the day but with all the rest, cut backs & maintenance issues... it is no longer worth the treat as it doesnt feel like a special day out any longer. Such a pity as staff are wonderful, the area is beautiful, but 100% this spa is no longer 5/4 star.
ALSO 1 last issue, get rid of phone use please.. in every area there were phones, absolutely ridiculous. A spa day and blue screens everywhere.
翻译:我去过这家水疗中心很多次,所以每次都能看出细微的差别。员工很棒,绝对没有任何问题……现在的问题在于设施和费用。这不再是 5 星级或 4 星级的设施。每次我去的时候,都会有更多区域因维修或不工作而关闭。蒸汽房或淋浴间位于女性专用区,每次至少有 1 个。这次主按摩浴缸坏了,那是情侣用的……真是个大问题。每次我去的时候,似乎问题越来越多,所以很明显水疗中心的维护工作已经走下坡路了。经理需要解决这个问题,标准正在下降。5 星级水疗中心不会持续存在这样的问题。
费用上涨了,每次来的午餐越来越少(咖啡少了,没有奶油,现在两个人吃一罐果酱)现在我们为这个套餐支付的费用比我们开始去的时候要多得多,但考虑到所有其他因素、削减和维护问题... 它不再值得享受,因为它不再感觉像是一个特别的一天。真可惜,虽然员工很棒,这个地方很漂亮,但这家水疗中心 100% 不再是 5/4 星级了。
还有最后一个问题,请停止使用手机。每个区域都有手机,真是太荒谬了。水疗日,到处都是蓝屏。