点评:Visited for the first time today specifically travelling over 30 minutes for a pool with a wave machine. Paying £30 for a family of 4 to swim seemed reasonable, however, the waves should have gone off every 30 minutes we were told so when we had been in 40 minutes and nothing we asked when they would be on, we were told 20 minutes so stayed in the wave pool rather than go on slides and rapids and miss the waves. 30 minutes later still no waves and our 90 minute swim was almost finishing so we asked again. Staff had no radios on them around the pool to communicate with each other which was poor in itself compared to other pools we visit. Eventually the waves went on so we got one wave experience instead of 3 during our swim! Changing rooms and toilets were really dirty. Slides and rapids were good.
On leaving we spoke to Kieran about the lack of waves. He spoke to the manager Alex who remained hidden in his office but sent Kieran out with a £5 off our next swim insult. 50% off our visit today should really have been offered given they couldn’t provide what they advised and we would not return.
Save your time and money and go elsewhere.
翻译:今天第一次来这里,特意花了 30 多分钟就为了找一个有造浪机的泳池。花 30 英镑让一家四口游泳似乎很合理,但是,我们被告知造浪应该每 30 分钟停一次,所以当我们游了 40 分钟却什么也没发生时,我们问什么时候开始,我们被告知 20 分钟一次,所以我们留在了造浪池里,而不是去滑梯和急流上而错过造浪。30 分钟后仍然没有造浪,我们的 90 分钟游泳快结束了,所以我们又问了一次。泳池周围没有工作人员互相交流的无线电,与我们去过的其他泳池相比,这本身就很差。最终造浪开始了,所以我们在游泳过程中只体验了一次造浪,而不是三次!更衣室和厕所真的很脏。滑梯和急流很好。
离开时,我们和 Kieran 谈了没有造浪的问题。他和经理 Alex 谈了这件事,Alex 仍然躲在办公室里,但给了 Kieran 5 英镑的下次游泳费减免鉴于他们未能提供他们所建议的服务,我们今天应该享受五折优惠,而且我们不会再来了。
省省时间和钱,去别的地方吧。