点评:We recently stayed at Pilington Farm and unfortunately wouldn’t return.
If you enjoy being somewhere with lots of rules and constant enforcement, then this may suit you. Throughout our stay, the staff driving around in the small electric buggies (the “Park Sheriffs”) seemed more focused on policing guests than providing a welcoming atmosphere. We were spoken to in a condescending manner on more than one occasion, making the stay feel uncomfortable rather than relaxing.
It’s also worth reading some of the other one-star reviews before booking. A number of them receive responses from the management that come across as rude, dismissive and abrupt. Rather than taking feedback on board, they often seem more interested in telling unhappy customers they’re “glad” they won’t be returning. That doesn’t inspire much confidence that genuine concerns are taken seriously or that the customer experience is something they want to improve.
Overall, the atmosphere was far from friendly, and it felt like we were being told what to do every few minutes rather than being able to enjoy our holiday. Based on our experience, I wouldn’t recommend staying here and would encourage others to carefully read the reviews before deciding whether to book.
翻译:我们最近下榻了皮林顿农场,很遗憾,我们不会再光顾了。
如果你喜欢那种规矩繁多且执行严格的环境,那么这里或许适合你。在我们逗留期间,那些驾驶着小型电动车的工作人员(“公园执法员”)似乎更专注于监管客人,而非营造一种友好的氛围。他们不止一次以居高临下的态度与我们交谈,使得这次住宿体验变得不自在,完全谈不上放松。在预订之前,也值得读一读其他的一些一星评价。有不少评价都收到了管理层的回复,但这些回复显得粗鲁、漠不关心且生硬冷漠。他们似乎并不把顾客的反馈当回事,反而更热衷于告诉那些不满意的顾客:很“高兴”他们不会再光顾了。这种做法实在难以让人相信他们会认真对待顾客的真正顾虑,也难以让人相信他们有意去改善顾客的体验。
总体而言,气氛实在算不上友好,我们几乎每隔几分钟就会被指挥该做什么,根本无法好好享受假期。根据我们的体验,我不推荐在此住宿;建议大家在做预订决定前仔细阅读其他住客的评价。