点评:Worst and most unsafe hotel I have ever stayed at. I waited for an hour for the elevator - huge safety concern and no one could tell me where the stairs were and all the exits said no return. My water in my room would not shut off and I called to tell them I would be gone all day. I got back at 11pm to a dirty hotel room because the plumber was trying to fix the water and a barley visible not on the counter from the plumber telling me I needed a room change. No one called me to tell me. Guest services is a good 10 minute walk from my room and I was on the 31st floor with my kids alone and all of our belongs. When I called guest services they told me I would have to pack up the room and go down stairs to the front desk to even see if there were rooms available. I was not waiting at the elevator for an hour with my children late at night for the possibility of switching a room and they could not even connect me to a manager. What if there was a fire? WORSE HOTEL I have ever stayed at! The photos attached are how I walked into my hotel room.
翻译:这是我住过的最差、最不安全的酒店。我等了一个小时才等到电梯——非常令人担忧,而且没人能告诉我楼梯在哪里,所有出口都写着无法返回。我房间里的水一直关不上,我打电话告诉他们我会离开一整天。晚上 11 点我回到酒店房间,发现房间很脏,因为水管工正在修理水管,水管工告诉我需要换房间,柜台上却看不到水管工的痕迹。没有人打电话告诉我。从我的房间步行到客房服务处要 10 分钟,我和孩子们住在 31 楼,还有我们所有的物品。当我打电话给客房服务处时,他们告诉我,我必须收拾好房间,下楼到前台看看是否有空房。我和孩子们深夜在电梯旁等了一个小时,等着换房间,他们甚至无法让我联系经理。如果发生火灾怎么办?我住过的最差的酒店!所附照片是我走进酒店房间的样子。