点评:So usually I'm not someone to leave a poor review. On this case it's just to let other family's know.
This hotel and spa looks really wonderful and luxury but as it states it's a family friendly hotel, I wouldn't advise other family's to go with younger children. I have been to many hotels were we felt relaxed and at ease but here I would say it's mainly for older people and older children. If you are in that category you will enjoy.
We raised our concerns with the hotel staff and were given nothing back for it.
We felt so uncomfortable being here we left the evening we arrived. We actually booked in for Christmas eve to wake up to for Christmas day. Unfortunately it felt so uncomfortable we went home even with a 2 1/2 journey home. It was a real shame.
The family room is very outdated. Also they give you one double bed, which is two single beds together and one awful sofa and a cot bed with no blanket. So that caused an uncomfortable stay for the little ones also.
But anyone with little kids I'd say best to try somewhere more friendly.
翻译:所以通常我不会留下差评。这次只是想让其他家庭知道。
这家酒店和水疗中心看起来真的很棒,很豪华,但正如它所说的,这是一家家庭友好型酒店,我不建议其他家庭带着年幼的孩子去。我去过很多酒店,我们在那里感觉很放松,很自在,但我想说这里主要是为老年人和大孩子准备的。如果你属于这一类,你会喜欢的。
我们向酒店工作人员提出了我们的担忧,但他们没有给予任何回应。
我们觉得住在这里很不舒服,所以到达的那天晚上就离开了。我们实际上是在圣诞节前夕预订的,但醒来后就到了圣诞节。不幸的是,感觉很不舒服,我们回家了,即使回家要走 2 1/2 的路程。真是太遗憾了。
家庭房非常陈旧。他们还给你一张双人床,也就是两张单人床拼在一起的,还有一张糟糕的沙发和一张没有毯子的婴儿床。这也让小孩子住得不舒服。
但是对于有小孩的人来说,我建议最好去更友好的地方。