旅行
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Tripadvisor用户
Poor customer service and weak os dishwasher tea
Tweedmill Shopping Outlet的点评
点评：I was driving by so I popped in for a quick browse and a cup of tea. It was all going well till I got a cup of tea. I placed my order just before 4.30 and had to correct the lady when she shouted my order through.
I next went to find a table. I saw a nice quite clean table put my try down to be ushered away as they wanted to wash the floor. They hadn't barrier off or closed the area. So I obliged and sat right at the entrance.
I poored out a tea and it was so weak
where they had put a small decaf teabag in a big pot and filled it tobthe brim with water. So I sat and 10 minutes later, I was asked to leave as they wanted to close. The store didn't close to 5pm however that apparently didn't apply to paying guests in the cafe. I was given a cardboard takeout cup and told I could sit outside till 5pm. So I collected everything up to move and was then told no, I had to just take the cardboard cup. The tray, etc, had to stay in the shop.
So after noting that I hadn't been told I could buy a tea but would be allowed to drink it I left and sat outside in the cold looking at a grey sky hoping it didn't rain or get too windy.
So basically I don't think I will be back for a while as customer service is clearly not a priority, the tea was so weak I wondered why I bothered, and the store did sell a few nice bits and pieces but it all seemed expensive to me.
I next went to find a table. I saw a nice quite clean table put my try down to be ushered away as they wanted to wash the floor. They hadn't barrier off or closed the area. So I obliged and sat right at the entrance.
I poored out a tea and it was so weak
where they had put a small decaf teabag in a big pot and filled it tobthe brim with water. So I sat and 10 minutes later, I was asked to leave as they wanted to close. The store didn't close to 5pm however that apparently didn't apply to paying guests in the cafe. I was given a cardboard takeout cup and told I could sit outside till 5pm. So I collected everything up to move and was then told no, I had to just take the cardboard cup. The tray, etc, had to stay in the shop.
So after noting that I hadn't been told I could buy a tea but would be allowed to drink it I left and sat outside in the cold looking at a grey sky hoping it didn't rain or get too windy.
So basically I don't think I will be back for a while as customer service is clearly not a priority, the tea was so weak I wondered why I bothered, and the store did sell a few nice bits and pieces but it all seemed expensive to me.
翻译：我开车路过，就进去快速浏览了一下，喝了杯茶。一切都很顺利，直到我点了一杯茶。我点的菜快到下午4点半了，当服务员大声喊我点的菜时，我不得不纠正她。
接下来我去找桌子。我看到一张干净整洁的桌子，我放下杯子，等着被带走，因为他们要擦地板。他们没有隔离或关闭那个区域。所以我照做了，坐在了入口处。
我倒了一杯茶，味道很淡，
他们把一个小小的无咖啡因茶包放在一个大壶里，然后加满水。于是我坐了下来，10分钟后，他们要关门了，让我离开。这家店下午5点才关门，但这显然不适用于咖啡馆的付费顾客。他们给了我一个纸杯外卖，告诉我可以坐在外面到下午5点。于是我收拾好所有东西准备离开，结果被告知不行，我只能拿着纸杯。托盘之类的东西只能留在店里了。
所以，在注意到店里没有告诉我可以买茶，但可以喝茶之后，我就离开了，坐在外面寒冷的天气里，望着灰蒙蒙的天空，祈祷着不要下雨或刮风。
所以，基本上我觉得我暂时不会再来了，因为客户服务显然不是我的首要任务。茶的味道太淡了，我都怀疑自己为什么要费心去喝。这家店确实卖了一些不错的小玩意儿，但我觉得都贵了。
接下来我去找桌子。我看到一张干净整洁的桌子，我放下杯子，等着被带走，因为他们要擦地板。他们没有隔离或关闭那个区域。所以我照做了，坐在了入口处。
我倒了一杯茶，味道很淡，
他们把一个小小的无咖啡因茶包放在一个大壶里，然后加满水。于是我坐了下来，10分钟后，他们要关门了，让我离开。这家店下午5点才关门，但这显然不适用于咖啡馆的付费顾客。他们给了我一个纸杯外卖，告诉我可以坐在外面到下午5点。于是我收拾好所有东西准备离开，结果被告知不行，我只能拿着纸杯。托盘之类的东西只能留在店里了。
所以，在注意到店里没有告诉我可以买茶，但可以喝茶之后，我就离开了，坐在外面寒冷的天气里，望着灰蒙蒙的天空，祈祷着不要下雨或刮风。
所以，基本上我觉得我暂时不会再来了，因为客户服务显然不是我的首要任务。茶的味道太淡了，我都怀疑自己为什么要费心去喝。这家店确实卖了一些不错的小玩意儿，但我觉得都贵了。
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