点评:This was a great place for beginners. We had never skied before but thankfully there was lots of advice on hand and we could rent skis too. Sadly there were no places left for the ski school (book in advance if you can!) but our teens turned out to be naturals and had a blast on their own in the family area.
The ski passes were very expensive since it was the start of the season and only two areas were open and we were given poor advice to start with. They have a centre which offers ‘tourist information’ and ‘guide’ services and as we had never skied before we were dependent on that advice. The guide knew we had never skied before but told us we would be fine on all the slopes that were open. At a cost of €350 who followed his advice. This was quite dangerous advice and thankfully they had a ski patrol who could rescue our stranded teens from the slope that wasn’t suitable for them at all🤦🏼♂️
Customer services were quite dismissive at first saying it was our choice but in the end did refund us some of the money recognising that for people who had never skied before only one area was really suitable and only a pass for that area was needed. So we give them credit for this and the excellent way they do maintain the area and offer support.
翻译:对于初学者来说,这是一个很棒的地方。我们之前从未滑过雪,但幸运的是,有很多建议,我们也可以租滑雪板。遗憾的是滑雪学校已经没有位置了(如果可以,请提前预订!),但我们的青少年天生就很擅长滑雪,在家庭区玩得很开心。
滑雪通行证非常昂贵,因为那是赛季的开始,只有两个区域开放,一开始我们得到的建议很差。他们有一个提供“旅游信息”和“导游”服务的中心,因为我们之前从未滑过雪,所以我们依赖于这些建议。导游知道我们之前从未滑过雪,但他告诉我们,在所有开放的斜坡上滑都可以。我们听从了他的建议,花费了 350 欧元。这是非常危险的建议,幸好他们有一支滑雪巡逻队,可以将我们被困的青少年从根本不适合他们的斜坡上救出来🤦🏼♂️
客服一开始很不以为然,说这是我们的选择,但最后还是退还了部分款项,承认对于从未滑过雪的人来说,只有一个区域真正适合,只需要该区域的通行证。因此,我们赞扬他们,并赞扬他们以出色的方式维护该区域并提供支持。