点评:I know this place since 2014, when I started to go with my hungarian boyfriend. In those times was much better: less people and consequently, better service and more enjoyable.
Apart from this, we have just had a very bad experience, after receiving a gift from a friend, to spend the next New Year's Eve there. Unfortunately we have been given the ticket without the spa entrance, but we thought it would have been easily added, once requested. But when we contacted them, they told us that it is not possible whatsoever to change the ticket or add any services, and that the only solution is to sell the ticket and purchase once again. ABSOLUTELY RIDICULOUS!! 0 customer service!!
We will spend the 31 December there, just because we have these tickets, but that's gonna be our last time ever in this place!
翻译:我从 2014 年开始和我的匈牙利男朋友一起去的时候就知道这个地方了。那时的情况要好得多:人少了,因此服务更好,也更令人愉快。
除此之外,我们刚刚收到朋友的礼物后,在那里度过了下一个除夕夜,这是一次非常糟糕的经历。不幸的是,我们得到的门票没有水疗中心入口,但我们认为一旦提出要求,就可以很容易地添加它。但当我们联系他们时,他们告诉我们,无法更改机票或添加任何服务,唯一的解决办法是出售机票并重新购买。绝对荒谬!! 0客服!!
我们将在那里度过 12 月 31 日,只是因为我们有这些门票,但这将是我们最后一次来到这个地方!