点评:This is the email I wrote to no reply hence now leaving this review.
“Hi there,
I would like to write this email following our visit to your Wonderworld soft play in Falkirk this evening. We usually attend the mariner Center locally but attended your facility today because we wanted to go somewhere different as a little treat for the kids and I had the grandparents to help, which was their first time here. Following the expense of your facility I felt the kids would be in for a fun filled evening. Sadly this was not the case, considering your facilities on the face of it are very good in your soft play, the cleanliness is shockingly bad. I have never been to a soft play so poorly maintained and following the price I'm in disbelief. The toilet facilities in both men's and woman's are nothing more than disgusting. There was poo on the hand soap pee all around the toilets which quite clearly wasn't new and dirt in every corner. Every bin was full to bursting over onto the floor and every wall is marked with dirty stains and half patchwork fixes. The soft play itself was also very dirty, around the full thing was filled with dust and dirt and my sons socks were black like he had been running around outside. Even the volcano was filthy. I cannot belief how much I paid for this facility for the poor standard and that is why I feel this email was necessary.
Again I please insist you look at your toilet facilities mainly before you reply to this email and let me know how it is acceptable to take a child into that condition to use.
look forward to hearing from you. “
I couldn’t take many pictures as it was so busy and didn’t want to get anyone in it however the theme was the same throughout !
翻译:这是我写的电子邮件,没有回复,因此现在留下这篇评论。
您好,
我想在今晚参观了您在福尔柯克的奇幻世界软体游乐场后写这封邮件。我们通常去当地的水手中心,但今天去了你们的设施,因为我们想去个不同的地方,给孩子们一点小惊喜,而且我请了祖父母来帮忙,这是他们第一次来这里。考虑到你们设施的花费,我以为孩子们会在这里度过一个充满乐趣的夜晚。可惜事实并非如此,虽然你们的软体游乐场设施表面上看起来很不错,但清洁度却差得惊人。我从未去过维护得如此糟糕的软体游乐场,考虑到它的价格,我简直不敢相信。男女卫生间的设施都令人作呕。洗手液上沾满了粪便,马桶周围到处都是尿液,显然不是新的,每个角落都脏兮兮的。每个垃圾桶都满了,快要溢出来,洒到地板上,每面墙上都沾满了污渍和半修补的痕迹。软体游乐场本身也很脏,周围到处都是灰尘和污垢,我儿子的袜子全是黑的,就像他刚在外面跑过一样。连火山都脏兮兮的。我简直不敢相信我花了多少钱才住进这么差的设施,所以我觉得这封邮件很有必要。
再次强调,请您在回复邮件之前,先仔细检查一下您的卫生间设施,并告诉我带孩子去那种地方是否合适。
期待您的回复。“
因为人太多,我没能拍太多照片,也不想拍到任何人,不过主题始终如一!”