Great experience, terrible organistion
Experience Limits East Fortune的点评
点评:I wish I could do this in 2 parts. The cars, instructors and experience of the driving are great, cannot say enough good things. Short circut but it's fine for an experience. The organisation though is horrendous. Arrived early for a slot, driver briefing was in a "few minutes", turned out that was 30 minutes. Hard sell on the CDW which we paid anyway. After which called straight away for 2 famiisation laps as a passenger in a people carrier which was fun. The fun stopped there, 2 hour wait to get in the car, 2 hours in which multiple people had multiple runs in different cars. Watch on in frustration as the car you've booked is sitting there with a succession of 12 year oldscalled up to drive it at 10mph around the "circut", and still you wait. 90 minutes later after zero info asked if we were on the list, yes but many in front of you. Can I rearrange? No, you turned up today. Can I get a refund, no, the small prints says allow between 2 and 4 hours. Booking times mean nothing at all and if you are only booked for one car you wait and wait and wait and wait. Watching kids who need booster seats try to handle a Ferrari 458 around a coned circut without ever having driven a car. The idea is great, the organisation is terrible and the excuses and T&C's rife. Spoiled what should have been a great day, would never do again.
翻译:我希望我能分两部分来做。车、教练和驾驶体验都很棒,不能说太多好话。虽然路程较短,但对于体验来说还是不错的。但这个组织实在是太可怕了。提早到达,有一个时段,司机简报在“几分钟”内完成,结果是 30 分钟。无论如何,我们还是支付了车辆碰撞险(CDW)的硬卖。之后,立即作为乘客乘坐载客车进行了 2 圈家庭圈,这很有趣。乐趣就到此为止了,等了2个小时才上车,2个小时里多人乘坐不同的车多次跑步。沮丧地看着你预订的车停在那里,旁边坐着一群 12 岁的孩子,他们被叫去以 10 英里/小时的速度绕“赛道”行驶,但你仍然在等待。 90 分钟后,零信息问我们是否在名单上,是的,但很多在你前面。我可以重新安排吗?不,你今天出现了。我可以退款吗?不,小字上写着允许 2 到 4 小时。预订时间根本没有任何意义,如果您只预订了一辆车,您就得等啊等啊等啊。看着需要加高座椅的孩子们尝试在从未驾驶过汽车的情况下驾驶法拉利 458 绕锥形赛道行驶。这个想法很棒,但组织很糟糕,借口和条款和条件也很普遍。破坏了本来应该是美好的一天,再也不会这样做了。