点评:I attended the World Indoor Athletics championship in early March. The event was great, and an unbelievable atmosphere and a few golds for the Brits! However the reason I am writing this, is to big up the staff, in particular a young lady called Zuza. During the event, I managed to lose an expensive pair of custom made, titanium reading glasses. I had to fill in a form, and the two ladies I initially spoke to on the info desk were very helpful. They said a pair of glasses had been found, and were in a a safe, but obviously couldn't say they were mine. I called a few times after returning home, losing faith in ever seeing them again. Then a day later, Zuza called me and we ascertained over the phone that they were mine. She wrapped them up very carefully (they weren't in a case), posted them, and they arrived safe and sound again a day later. Many thanks Zuza!
翻译:我三月初参加了世界室内田径锦标赛。赛事非常棒,气氛令人难以置信,英国人也获得了几枚金牌!然而,我写这篇文章的原因是为了夸大员工,特别是一位名叫祖扎的年轻女士。在活动期间,我弄丢了一副昂贵的定制钛老花镜。我必须填写一份表格,我最初在咨询台交谈的两位女士非常乐于助人。他们说已经找到了一副眼镜,放在保险箱里,但显然不能说它们是我的。回家后我打了几次电话,对再见到他们失去了信心。一天后,祖扎打电话给我,我们通过电话确定它们是我的。她非常仔细地将它们包裹起来(它们没有放在箱子里),然后寄出,一天后它们又安然无恙地到达了。非常感谢祖扎!