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Beware of Service Charge
Vernon Lanes的点评
点评：Definitely not worth the price! Beware of the "service charge" which is an automatic gratuity for groups considered to be a party. We had 10 bowlers and two lanes of bowling on a Saturday evening which was $160. When I cashed out to pay for the bowling I was told there was a "service charge" added. I questioned this and was told it was the gratuity for a party. Not one time was I told this "service charge" would be added. The only service we had to the lane was one food order delivered that was ordered at the bar. No one came to the lane to ask if we needed anything. I didn't even expect that. The people in our group went to the bar, ordered, paid and tipped. Someone did come to the lane to give us the 5 minute warning. I am not the person who does not tip and am a very generous tipper to the service industry. I understand short staff issues. I was also told that they live off of their tips. I completely understand that too. I do not understand rude behavior on top of no eye contact to be made when going to the bar to order ourselves. Very disappointing experience to be forced to pay service charge for lack of service.
翻译：绝对不值这个价钱！请注意“服务费”，这是对被视为聚会的团体自动支付的小费。周六晚上我们有 10 名保龄球手和两条保龄球道，费用为 160 美元。当我兑现支付保龄球费用时，我被告知要加收“服务费”。我对此提出质疑，并被告知这是聚会的小费。我从来没有被告知要加这个“服务费”。我们在这条巷子里得到的唯一服务是在酒吧订购的一份食品订单。没有人来到巷子里问我们是否需要什么。我什至没想到会这样。我们一行人去了酒吧，点餐、付钱、给小费。确实有人来到车道上向我们发出了 5 分钟警告。我不是一个不给小费的人，而且对服务行业来说我是一个非常慷慨的小费者。我理解人员短缺的问题。我还被告知他们靠小费生活。我也完全理解这一点。我不理解去酒吧点餐时除了没有目光接触之外的粗鲁行为。由于缺乏服务而被迫支付服务费，这是非常令人失望的经历。
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