点评:What was supposed to be a magical experience, my very first ballet(The Nutcracker!), was indeed a nightmare. Once I finally found an employee, which took quite some time; your employees were extremely rude, unprofessional, and unhelpful in locating seats or restrooms. I have never been to this theatre before, and quite frankly don't know if I will ever return. Every simple question I asked (excuse me, where's the nearest restroom?) was a hateful response, as if I were a blundering idiot for even asking in the first place.
I was also threatened to be kicked out of the ballet for allegedly being "overly enthusiastic". There was no explanation given to me. These events soured the entire night for me and my family. I applauded these artists in an appropriate manner just as every other person was doing. I am completely appalled that this happened to me. I was too discouraged to even enjoy the ballet, thinking if I made a single sound, I'd be thrown out.
I also pre-paid $30.00 for a photo with a ballerina. I DID NOT receive this service. I asked the photographer if he was still taking photos, he turned his back on me, walking away and responding with a loud "NO". I should at the very least, receive a refund. Several families, including mine, were extremely upset and confused since there was absolutely no time frame specifications on our tickets or at the theatre.
翻译:我的第一场芭蕾舞(胡桃夹子!)本应是一次神奇的体验,但实际上却是一场噩梦。我花了很长时间才找到一名员工;你们的员工非常粗鲁、不专业,在找座位或洗手间方面也帮不上忙。我以前从未去过这家剧院,坦率地说,我不知道我是否会再来。我问的每一个简单问题(对不起,最近的洗手间在哪里?)都得到了令人厌恶的回答,好像我一开始问这个问题就是个愚蠢的白痴。
我还被威胁要被踢出芭蕾舞团,因为我涉嫌“过于热情”。没有人给我任何解释。这些事情让我和我的家人整个晚上都感到很沮丧。我和其他人一样,以适当的方式为这些艺术家鼓掌。我对发生在我身上的事情感到非常震惊。我太沮丧了,甚至无法欣赏芭蕾舞,心想如果我发出一点声音,我就会被赶出去。
我还预付了 30 美元与一位芭蕾舞演员合影。我没有享受到这项服务。我问摄影师是否还在拍照,他转身走开并大声回答“不”。我至少应该得到退款。包括我在内的几个家庭都非常沮丧和困惑,因为我们的票上或剧院里根本没有时间限制规定。