点评:We booked a spa day at the Cardrona via spa breaks. It looked like a really good deal with use of the facilities all day, 2 treatments and afternoon tea all for under £100 per person. I have to say we were extremely disappointed. When we arrived at the spa around 10.30am we were directed to the changing rooms. They were grotty, outdated and there was a leak in the ceiling dripping onto the floor making it very slippery and wet. When we went to use the pool we found there was an aqua aerobics class on. There was very loud music and no room for us in the pool. There was also very little room around the side of the pool for us, not that we would have sat there as the thumping music was not relaxing at all. There was only a sauna and steam room and no Jacuzzi. We had to hang around for 45 minutes waiting for the class to finish. If the lady at the spa reception had mentioned there was a class on we would’ve gone for a walk around the grounds instead. The pool was cold and again grotty and outdated.
We went for our afternoon tea at 12.30. We were the only ones in the restaurant and they did not seat us at any of the tables by the window with the view of the gold course. The restaurant lacked atmosphere. When our afternoon tea arrived the waiter dumped it on the table and didn’t even take time to explain what everything was. The afternoon tea was average at best. I was appalled to find one of the finger sandwiches had been made from the crust of a loaf of shop bought bread (see photo). It was obvious that most items were shop bought and it was very disappointing.
The treatments at the spa were lovely and the girls were very nice. It’s just a shame the rest of the experience was so disappointing. I don’t think the hotel should advertise a ‘spa day’ as really it’s just a hotel with a pool and separate spa. It was not relaxing atmosphere, it did not feel like a spa. Now we understand why it seemed like such a good deal. Don’t waste your money, pay more to go somewhere else with better facilities and better food!
翻译:我们通过水疗假期预订了卡德罗纳的水疗日。看起来非常划算,全天使用设施,2 次理疗和下午茶,每人不到 100 英镑。我不得不说我们非常失望。当我们在上午 10:30 左右到达水疗中心时,我们被带到了更衣室。它们肮脏、陈旧,天花板漏水,滴水到地板上,非常滑和潮湿。当我们去游泳池时,我们发现正在上水中有氧运动课。音乐声非常响,游泳池里没有我们的空间。游泳池边上也几乎没有空间给我们,我们不会坐在那里,因为震耳欲聋的音乐一点也不放松。那里只有桑拿浴室和蒸汽浴室,没有按摩浴缸。我们不得不在那里等了 45 分钟,等课程结束。如果水疗中心接待处的女士提到有课,我们就会去场地周围散步。游泳池很冷,而且又脏又过时。
我们 12:30 去喝下午茶。餐厅里只有我们几个人,他们没有给我们安排靠窗的桌子,也没有给我们安排高尔夫球场的座位。餐厅缺乏氛围。下午茶端上来时,服务员就把茶倒在桌子上,甚至没有花时间解释每样东西是什么。下午茶充其量只能算是一般。我震惊地发现,其中一个手指三明治是用商店买来的面包皮做成的(见图)。很明显,大多数东西都是商店买的,这非常令人失望。
水疗中心的护理很棒,女孩们也很好。遗憾的是,其余的体验太令人失望了。我认为酒店不应该宣传“水疗日”,因为实际上它只是一家带游泳池和独立水疗中心的酒店。那里的氛围并不轻松,感觉不像水疗中心。现在我们明白为什么它看起来如此划算了。不要浪费你的钱,花更多的钱去其他地方,那里有更好的设施和更好的食物!